Madeleine Dymond

Madeleine Dymond Email and Phone Number

Communications and Product Specialist @ Neighbourhoodie
Berlin, DE
Madeleine Dymond's Location
Berlin, Berlin, Germany, Germany
Madeleine Dymond's Contact Details

Madeleine Dymond work email

Madeleine Dymond personal email

n/a
About Madeleine Dymond

I'm a Product Manager and Digital Marketer with vast generalist experience in enterprise (B2B) Product discovery, positioning, release, and marketing strategy. I work best in small, dynamic teams where multi-faceted approaches to problem identification and solution delivery help ship value rapidly. My teammates know me best for getting close to customers, establishing feedback loops and raising the quality standard of feature launches. As an entrepreneur, I have taken a light manufacturing company from a napkin sketch to a successful enterprise by listening to customers, analysing trends, and pivoting to achieve market fit.I'm as skilled and comfortable working on strategy for a new market segment as I am digging into a GitHub repo to repair or improve Product copy. Moving between the big and small things it takes to provide a great and reliable customer experience makes me happiest. Novel technology is exciting. If it's your means to social impact and not the end itself, I want to work with you. Let's build something people and communities care about, together 🧰

Madeleine Dymond's Current Company Details
Neighbourhoodie

Neighbourhoodie

View
Communications and Product Specialist
Berlin, DE
Website:
neighbourhood.ie
Employees:
7
Madeleine Dymond Work Experience Details
  • Neighbourhoodie
    Communications And Product Specialist
    Neighbourhoodie
    Berlin, De
  • Neighbourhoodie
    Communications Specialist & Product Manager
    Neighbourhoodie Aug 2024 - Present
    Berlin, Germany
    I couldn’t be happier to help the Neighbourhoodie team enhance their communication efforts and create successful products. Watch this space to learn what we get up to together.
  • Riverty
    Product Owner
    Riverty Apr 2023 - Sep 2023
    Berlin, Germany
    Riverty’s “Subscription” API combines recurring billing (ongoing memberships) with a rating engine that converts variable consumption to billable objects. The API product was positioned in the EV sector in Europe and Scandinavia and enabled end-consumers to charge their vehicles with multiple vendors through one subscription billed monthly.Mandated with transitioning product strategy from growth to maintenance, I worked closely with Operations to observe their needs and build tooling that increased service autonomy and reduced developer involvement in fulfilling remaining contracts. Working with an API service prompted me to expand my technical communication skills. Learning and using UML to negotiate complexity with developers on one hand, and simplify functional understanding with non-technical stakeholders on the other, has been invaluable on my Product journey.
  • Cobot
    Product Manager
    Cobot May 2022 - Mar 2023
    Berlin, Germany
    Cobot is a pioneering provider of coworking and flex-space management software. It streamlines membership plans, resources, events, booking, and billing for both community managers (admins) and members. As part of my time as a PM at Cobot I wrote requirements and created a novel beta-testing program for a high-risk subscription extra that replaced a historic one-page mini-app with a multi-page checkout. Carefully combining customer feedback, post-pandemic industry usage observations, and strategic release enabled us to improve as we launched, de-risk the project and dramatically increase revenue over the historic app. Additionally, I structured a detailed QA process and worked with developers to automate it, reducing post-release bug reportage by an estimated 20%. I remain extremely thankful to Cobot for letting me experiment with the release process and structure, optimising it both in terms of required resources and feature success.
  • Cobot
    Communication Specialist
    Cobot Dec 2021 - May 2022
    Berlin, Germany
    By implementing recurring simple surveys I contributed to a better understanding not just of customer needs, but of changing customer segmentation post-pandemic. Redefining the role Feature Requests play in Roadmapping, and changes to ongoing communication, enabled the team to achieve a 13% increase in customer satisfaction in 18 months during a challenging time for the sector.
  • Cobot
    Communication Assistant
    Cobot Nov 2020 - Dec 2021
    Berlin, Germany
    At Cobot I was generously able to adapt my writing craft for the digital economy. Motivated and supported by the generous UX Writing community, I enjoyed everything from overhauling transactional emails to optimising button copy. During one email localisation project, I was able to uncover high-impact production issues affecting multiple languages and correct these with the aid of frontend developers.
  • Cobot
    Communication Intern
    Cobot Aug 2020 - Nov 2020
    Berlin, Germany
  • Self-Employed
    Freelance Writer And Editor
    Self-Employed Apr 2015 - Dec 2021
    South Africa; Switzerland; Germany
    In the Art, Art Criticism, and Philosophy communities in Johannesburg, Sierre/Siders, and Berlin, I have been privileged to be both a contributor and an editor of works of poetry, prose, and non-fiction. Without the connections who trust me with their words - still milestones away from publishing - I would not have gathered the breadth of experience that has kept me writing in some capacity in whatever work I do.
  • Self-Employed
    Workshop Facilitator
    Self-Employed Feb 2015 - Jan 2020
    South Africa; Switzerland
    I have been lucky enough to continue facilitating throughout my professional development, to move with ease from hosting creative events, to providing workshops focused on business development and business model iteration. As I continue volunteering as a mentor, my experience helps me provide lightweight workshop sessions for mentees that are energising and motivating.
  • Young Bucks Studio
    Co-Founder, Director
    Young Bucks Studio Mar 2017 - Jan 2020
    Johannesburg, Gauteng, South Africa
    Young Bucks was a paper-craft enterprise that developed branded products in collaboration with corporate clients, offered a variety of workshop and education products, and carried a signature line.By applying LEAN principles the company achieved profitability within the first year of opening doors and grew to a team of 6 people including me. We developed several local business partnerships that enabled us to deliver on our key values of local, sustainable, and community-oriented.
  • Vy Commons
    Coworking Space Co-Creator
    Vy Commons Mar 2018 - Aug 2018
    Johannesburg, Gauteng, South Africa
  • University Of The Witwatersrand
    Sessional Lecturer
    University Of The Witwatersrand Mar 2018 - May 2018
    Johannesburg, Gauteng, South Africa

Madeleine Dymond Education Details

Frequently Asked Questions about Madeleine Dymond

What company does Madeleine Dymond work for?

Madeleine Dymond works for Neighbourhoodie

What is Madeleine Dymond's role at the current company?

Madeleine Dymond's current role is Communications and Product Specialist.

What is Madeleine Dymond's email address?

Madeleine Dymond's email address is ma****@****hood.ie

What schools did Madeleine Dymond attend?

Madeleine Dymond attended Redi School Of Digital Integration, Udacity, Udacity, The Valais School Of Art, University Of The Witwatersrand, St Stithians College, South Africa.

Who are Madeleine Dymond's colleagues?

Madeleine Dymond's colleagues are Jan Lehnardt, Julia Krüger.

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