Madeleine Simko Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Key responsibilitieso Completed and led Post Incident Reviews of significant prison incidents across Australia and New Zealand, including making recommendations to improve future prison performance.o Led Senior Management Teams within justice sites on projects, business proposals and with the implementation of recommendations made in reviews and audits.o Designed and facilitated Operational Readiness Exercises, to increase preparedness of justice sites to respond to future incidents and emergencies. Key achievements o Developed the Risk Register for a 1000+ bed medium-security prison, under new Risk Management guidelines set by Serco Global, which included the development of 26 corporate business risks.o Deployed to complete an investigation related to a high-profile legal matter related to payroll, finance and rostering, reporting to the Serco Asia Pacific Executive Leadership Team o Designed and developed the Violence Reduction Strategy for Justice Asia Pacific, aimed at reducing Lost Time Injuries and improving staff safety and well-being.o Developed a monthly justice review meeting structure, increasing the justice recommendation closure rate by 70% within three months of commencement.o Developed a new suite of documents, including Post Incident Review and investigation templates, now adopted throughout Asia Pacific

Melbourne, Victoria, Australia

Key responsibilitieso Managed the Personal Protective Equipment (PPE) portfolio for the state during COVID-19 pandemic, including stock and demand planning, direction and advice to correctional facilities and PPE engagement/compliance strategy.o Led the development of the Digitised Screening System for public and private correctional facilities to satisfy Department of Health requirements and replace the manual COVID-19 screening process for staff and visitors.Key achievements o Represented Corrections Victoria, negotiating with and influencing WorkSafe Victoria and CPSU Victoriao Developed the COVID-19 Incident Response Strategy, detailing staff furlough processes in the event of a COVID-19 outbreak.o Led the implementation of the Service Victoria QR code system within correctional facilities.

Melbourne, Victoria, Australia

Key responsibilitieso Led both public and private prisons, and the State Emergency Management Day (EMD) Team through the EMD process, on behalf of the Deputy Commissioner, Custodial Operations, and provided her with recommendations and sound, reliable advice particularly relating to political considerations and community perceptions.o Consulted with various other areas of Corrections and Justice Services including Post Sentence Branch, Transition Reintegration Unit and Parole Central Unito Made fast, informed decisions about matters relating to incidents or EMD processes, considering impacts on the operational environment, human rights, the wider community, and other departments such as Ombudsman Victoria.Key achievements o Coordinated the application of over 430,000 EMDs uploads.o Developed and managed the assessment and approval process of over 2,800 EMD applications.o Managed major EMD policy and operational process changes following an incident involving a high-profile prisoner, resulting in significant government and community pressure.

Melbourne, Australia

Key responsibilitieso Managed operational policy review, amendment and development.o Prepared high level and complex briefings and reports.o Established and maintained collaborative, constructive relationships with key internal and external stakeholders, and delivered timely and accurate advice accordingly.o Represented the Operations Division at various meetings or committees such as the Disability Steering Committee or the Computer Information Technology Advisory Committee. Key achievements o Coordinated and produced the Ministerial Briefing in response to the death of a special category prisoner, including effectively navigating differing views between Corrections Victoria and a private prison about the circumstances of the incident.o Assisted in the preparation and coordination of the review of a high-profile prison incident, including drafting Corrections Victoria’s response to the review, and the action plan.o Wrote and amended various Deputy Commissioner’s Instructions and Commissioner’s Requirements following consultation with various stakeholders such as General Managers, Justice Health and other units of Corrections Victoria, at the direction of the Deputy Commissioner or Commissioner

Key responsibilitieso Coordinated, contributed to and monitored the Business Plan o Prepared monthly reporting requirements.o Participated in the Emergency Coordination Centre during serious prison incidents and undertake follow up action.o Coordinated and contributed to use of force reviews and other violence prevention meetings and activities.o Managed complex privacy, IBAC and Victorian Ombudsman related matters.Key achievements o Developed Operational Monthly Snapshot, now adopted by other prisons.o Managed the MAP ‘Unit 13’ Project, focused on improving the environment for prisoners at risk of suicide or self-harm.o Developed the Local Operating Procedure – Early Reception of Police Custody Prisoners at the County Court, following consultation with various stakeholders.

Melbourne, Australia

Key responsibilitieso Prepared timely Secretarial and Ministerial reports, Possible Parliamentary Questions, briefings and correspondence on complex issues relating to the correctional environment.o Coordinated regular Business Unit reporting, reviewing and editing information provided by multiple teams and managers, and incorporating feedback from the Director.o Assisted in the operations of the Independent Prison Visitor Scheme. Key achievements o Developed a Monthly Dashboard providing progress updates, good news stories and upcoming event updates across the Business Unit, driving performance improvement.o Used creative writing skills to setup and contribute to the new Business Unit internal communication platform, enhancing team commitment, engagement, and morale.

Melbourne, Australia

Key responsibilitieso Delivered high quality case management services to an average of three clients per day, including providing information, education and support services to clients, lawyers, and other stakeholders.o Managed cases involving complex Family Violence and implement strategies in line with family violence policy.o Prepared memorandums, briefings, reports and other documentation for a range of audiences both internally and externally.Key achievements o Prepared a presentation to Managers and Case Managers on my concerns of referring clients to sessions run by an external service provider, after attending myself. This led to these referrals ceasing, and me joining a Project Team to explore alternate and improvement strategies.o Acted in the role of Project Officer for the new Case Management System, conducting various User Acceptance Testing, reporting on progress and improvements required and working with Information Technology to implement.

Bachelor'S Degree, Criminology

Activities and Societies: . o Business and Law Mentor o Events and Fundraising Manager, Deakin Cheer and Dance Society o Founding.

Diploma Of Education, Government Investigations

Bachelor Of Laws - Llb, Law

Three years completed to date