Madeleine Smyth Email & Phone Number
@hotmail.co.uk
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Who is Madeleine Smyth? Overview
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Madeleine Smyth is listed as Travel and Data Manager at Informa, a company with 8628 employees, based in Handcross, England, United Kingdom. AeroLeads shows a work email signal at hotmail.co.uk and a matched LinkedIn profile for Madeleine Smyth.
Madeleine Smyth previously worked as Senior Travel Programme Executive at Informa and Customer Support Team Lead at Veri. Madeleine Smyth holds Literature & Language, English Language And Literature, 2:1 from Newcastle University.
Email format at Informa
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AeroLeads found 1 current-domain work email signal for Madeleine Smyth. Compare company email patterns before reaching out.
About Madeleine Smyth
Effective Customer Support, Experience and Sales leader, committed to bettering the lives of the customers I serve and teams I work with.With proven experience in health tech and travel industry start-ups, I am passionate about providing the best possible customer experience, while obsessed with creating solutions for scalable efficiency. I am an effective communicator, always leading with compassion, and thrive in fast-paced environments.
Madeleine Smyth's current company
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Madeleine Smyth work experience
A career timeline built from the work history available for this profile.
Senior Travel Programme Executive
Customer Support Team Lead
Responsible for Customer Support team performance.- Developed and reported on CS team KPIs (FRT, contact rate, responses per hour, CSAT, etc.)- Improved Support automation and tooling - implemented and optimised AI support agent and Customer Support conversation architecture, significantly increasing Support team efficiency and scalability- Streamlined and.
Customer Service And Marketing Consultant
- E-commerce optimization across multiple channels: Amazon, Etsy, Ebay, Walmart, Shopify (listing, CRO and account quality optimisation)- Managed ~$40k per month Amazon advertising budget- Creation and implementation of customer journey from beginning to end- Global Product, Customer Service, Operations, Logistic and Administrative team management- SEO.
Regional Sales Manager
VIVID Travel was a long-haul specialist travel start-up. I was responsible for developing our team of six Travel Designers and nurturing their confidence in sales, customer service and VIVID processes.
Senior Canada & Alaska Specialist
With promotion to Senior Specialist I took on greater responsibilities within department; arranging training sessions for our growing team of Canada Specialists, and providing additional support and training for new starters, as well as sharing feedback from travelling clients to improve processes and create more effective SOPs.
Canada Specialist
Creation and conversion to sale of high-quality tailor-made itineraries for Audley clients to Canada & Alaska. I was ultimately responsible for the planning, selling and implementation of travel itineraries. Demonstrating a total commitment to customer service, whilst exceeding KPI's in a fast-moving sales environment, maximising booking numbers and revenue.
Senior Ski Technician
Colleagues at Informa
Other employees you can reach at informa.com. View company contacts for 8628 employees →
Adam Gould
Colleague at InformaFarnham, England, United Kingdom, United Kingdom
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Tri Subandi
Colleague at InformaWest Nusa Tenggara, Indonesia, Indonesia
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Louise Trundley
Colleague at InformaHackney, England, United Kingdom, United Kingdom
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Chris Aylott
Colleague at InformaRomford, England, United Kingdom, United Kingdom
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Lee Baker
Colleague at InformaGreater London, England, United Kingdom, United Kingdom
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Leah Sirkin
Colleague at InformaLondon, England, United Kingdom, United Kingdom
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Lauren Smith
Colleague at InformaColchester, England, United Kingdom, United Kingdom
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Leah Lewis
Colleague at InformaSarasota, Florida, United States, United States
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Alberto Giacalone
Colleague at InformaTrapani, Sicily, Italy, Italy
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Franzel Schneider
Colleague at InformaLondon, England, United Kingdom, United Kingdom
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Madeleine Smyth education
Literature & Language, English Language And Literature, 2:1
Education record
Frequently asked questions about Madeleine Smyth
Quick answers generated from the profile data available on this page.
What company does Madeleine Smyth work for?
Madeleine Smyth works for Informa.
What is Madeleine Smyth's role at Informa?
Madeleine Smyth is listed as Travel and Data Manager at Informa.
What is Madeleine Smyth's email address?
AeroLeads has found 1 work email signal at @hotmail.co.uk for Madeleine Smyth at Informa.
Where is Madeleine Smyth based?
Madeleine Smyth is based in Handcross, England, United Kingdom while working with Informa.
What companies has Madeleine Smyth worked for?
Madeleine Smyth has worked for Informa, Veri, Freelance, Vivid Travel, and Audley Travel.
Who are Madeleine Smyth's colleagues at Informa?
Madeleine Smyth's colleagues at Informa include Adam Gould, Tri Subandi, Louise Trundley, Chris Aylott, and Lee Baker.
How can I contact Madeleine Smyth?
You can use AeroLeads to view verified contact signals for Madeleine Smyth at Informa, including work email, phone, and LinkedIn data when available.
What schools did Madeleine Smyth attend?
Madeleine Smyth holds Literature & Language, English Language And Literature, 2:1 from Newcastle University.
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