Madeleine St. John Email & Phone Number

Snoqualmie, Wa, Us

St. John Consulting works with growing nonprofit organizations who are eager to cultivate a loyal and generous community of constituents through radical gratitude and relationship-oriented, resource-driven communications. We operate from the ethos that generosity is generative and strive to develop philanthropic experiences that are as meaningful for your organization's constituents as they are impactful to your participants.Madeleine works at the nexus of digital communications and donor relations to develop organizational cultures and practices that poise donors to give with enthusiasm. Services include retainer-based communications and donor stewardship support, campaign design, impact report design, membership program design, and volunteer program design.

Los Angeles, California, United States

All functions of Volunteer Coordinator, plus:Developed, launched, and recruited for a monthly giving Membership program designed to offer volunteers and individual donors a formal avenue to provide sustaining support to Inner-City Arts, while more deeply integrating them into the organization’s community through experiential and material Membership perksDesigned a volunteer development strategy, plus defined and implemented best practices in order to maximize the amount and type of engagement from both individuals and institutionsWorked closely with Programs to strategize training methods and content for volunteers plus training for Teaching Artists on volunteer engagement and management practices

Los Angeles, California, United States

Responsible for managing a network of 2000+ individual volunteers (approximately 500 active, 60-100 weekly) by overseeing the application process, providing bimonthly on-site orientations, facilitating interviews and trainings with prospective studio supporters, plus advertising opportunities via a monthly volunteer newsletter Successfully recruit, coordinate, communicate with, and manage volunteers serving in a variety of contextsSupport internal programmatic needs through consistent and systematic communication with Programs leadership and Teaching Artists in order to remain abreast of upcoming needs and provide timely updates on support fulfillmentEnsure that volunteers feel valued by hosting an annual volunteer appreciation event, featuring outstanding volunteers in an article in the monthly newsletter, sending thank you notes to participants following every engagement, and distributing an annual volunteer survey in order measure satisfaction, level of appreciation, and impact of experienceSupport corporate and community group relationship cultivation by coordinating and facilitating group volunteerism for education programs, theater productions, and fundraising events; work closely with the Director of Institutional Giving to strategically engage vested and prospective funders in the work of Inner-City Arts

Los Angeles, California, United States

Participated in a nine-month professional development program designed to mobilize cultural policy and arts education professionals through training in critical competencies such as: conducting arts education research, understanding public school policies, gaining and leveraging support from public officials, organizing community groups, and employing cause-based storytelling in advocacy contexts

Brea, California, United States

Provided administrative and communication support as the company representative for clients and contractorsResponsible for creating and maintaining internal relational data management systemsPrepared consulting overviews, proposals, and budget projections for existing and prospective clientsDeveloped and executed strategies surrounding company marketing, client retention, and service expansionResponsible for website development and social media managementExperience researching, writing, and publicly presenting findings in both professional and academic contexts

La Mirada, California, United States

Responsible for managing event registration, online promotion, attendee inquiries, and all communication with vendors, partners, and registrantsStewarded relationships with students, prospective students, and customers through accurate data entry and management, using tools such as Access and Banner Relationship ManagementTrusted with multi-departmental and administrative duties including reception assistance, scheduling for departments and individuals, database/CRM management, accounting support, recruiting outreach, and external communicationProduced written content about faculty, programs, and events for online publishing and distribution to students

Federal Way, Washington, United States

Partnered with Prospect Development to implement a new process for major donor cultivation and stewardship.Created and implemented a communication strategy designed to enhance the relationship between senior leadership and donor representatives.Produced internal communication content for senior leadership such as newsletters, organizational calendars, event invitations, training materials, and presentation visuals.

Federal Way, Washington, United States

Conducted a pledge audit for the Major Donors division, which included reporting financial inconsistencies to leadership, designing a method of correction, and leading others in the process to improve data integrity.Led a CRM software transition and donor data clean-up project, cap-stoned by a week-long data entry workshop.Orchestrated discussion on data tracking processes and offered recommendations for improvement of practices.

Federal Way, Washington, United States

Completed a research and data entry project that drove international program progress measurementsWorked closely with the Workplace Giving sector to facilitate a division reorganization while strategizing a new system for donor cultivationParticipated in the strategic development of a workplace giving campaign with a major corporationSpearheaded the creation and implementation of an internal communication plan for a department executive, including ghost writing, digital content scripting, and digital content productionProduced presentations for departmental strategies, instructional speeches, and orientations

Created meeting documents, presentations, software workarounds and user help sheets.Organized division software rollout by facilitating interdepartmental scheduling.Engineered internal marketing strategies, documents, and presentations.Received experience in project management, administrative work, and ghost writing for executives.Appreciated for my teachability, work ethic, and creativity.

La Mirada, California, United States