Madeleine Tinnirello Email & Phone Number

Zurich, Switzerland

Portland, Usa I Hilversum, Netherlands I Zürich, Schweiz

Consultant (04/17 - 12/17)

Portland, Oregon Area

I support an entrepreneur in India to achieve key business goals, improve performance and sustainably grow her company. I do it with passion and I am strongly committed to add value and enhance her confidence.

Tokyo, Japan

I successfully finished my global MBA in Tokyo. The program was not just focused on hard business skills, I also learned the soft skills that are needed to innovate and create value in a global business environment.

Bruttisellen, Switzerland

- National Account Manager Retail Trade (2011 - 2013)- Key Account Manager Retail Trade (2009 - 2011)I managed a team that handled the company’s largest customer portfolio with 22% share of total revenue, including Profit & Loss statements and contract negotiations. I developed and executed business plans, marketing and sales strategies based on market trends and competitor analysis. In this role, I accomplished the turnaround of the second biggest account. I also led many business-planning sessions with various cross-functional teams and achieved and exceeded financial targets. I challenged status quo and implemented best practices cost management without compromising the volume. Besides my very analytical role as a Key Account Manager, I strengthened the organization and increased empowerment as the selected internal coach.

Bruttisellen, Switzerland

Junior Key Account Manager Cold Drink Trade/at Work (2006 - 2007)Conducted similar tasks as above. I negotiated complex agreements, including with third parties, that increased profitability. Because of excellent customer relationships and cross-functional teamwork, I increased product visibility through listing of all main products in a top strategic account. I implemented best practices marketing activations at high frequency locations.

Bruttisellen, Switzerland

My passion and my hard work earned me the opportunity to be involved in the implementation of new terms and conditions. I developed, negotiated and executed promotion activities and monitored total account performance. In this role, I also fostered the collaboration with one of the most challenging and important customers, achieving the implementation of common marketing activities for the first time.

Zurich, Switzerland

Appointed as a Deputy Customer Service Manager, I led a team of 10 employees. With intensive training and strong leadership I achieved Customer Service Excellence.

Zurich, Switzerland

Managed complex group bookings in addition to individual reservations.

Paris

Supported kitchen crew. Part of Hotel Management School.

Zurich, Switzerland

Supported consultancy team, planned and implemented customer events.

Scottsdale, Arizona, Us

I led and coached a team of 40 employees. Turned team around to be more efficient and at the same time increased customer satisfaction.

Arosa

Master Of Business Administration (Mba)

Bachelor'S In Marketing, Marketing

Advanced Federal Diploma Of Higher Education In Hospitality Management

Commercial Employee (Federal Certificate Of Competence)

Preparatory Art School