- Develop and maintain strong client relationships through regular communication and meetings.- Identify client needs and goals to develop and execute effective marketing strategies.- Conduct market research to identify trends and opportunities.- Serve as the primary point of contact for assigned clients, providing exceptional customer service.- Monitor and manage social media accounts for multiple clients to achieve their unique objectives.- Create and maintain monthly content calendars aligned with client goals and KPIs.- Write social media copy that resonates with the target audience and drives engagement.- Edit, proofread, and provide feedback to ensure high-quality content delivery.- Monitor, analyze, and report on the performance of digital channels to optimize campaigns and meet client KPIs.

Carry out copywriting requests for social media content, website copy, business, and educational materials.Regularly fill miscellaneous Spanish-English and English-Spanish translation requests for small- and large-scale projects.

- Monitor and manage social media accounts on various platforms for multiple clients.- Create and maintain monthly content calendars for multiple clients.- Work with Principal and Project Manager to develop social media strategies for new clients and refresh strategies for current clients based on account analyses and trends.- Schedule, manage, and monitor social media networks to ensure content is published by the stipulated deadlines and following the established brand and editorial guidelines.- Write social media copy for multiple client accounts in a variety of fields and platforms, including but not limited to Instagram, Facebook, Twitter, and LinkedIn.- Write copy for targeted ads across Meta and Google.- Work closely with ads team to analyze email and social media account statistics to understand campaign success and inform future campaigns.- Collaborate with graphic design team to continuously refresh design style in a way that compliments copy, monthly campaigns and topics, and ensures brand consistency.- Have weekly meetings with staff to review client accounts and problem-solve as necessary.- Stay up-to-date on platform trends and review platform updates, news on algorithms, and more to suggest innovative ways of delivering digital content to reach client goals.

English language instructor using arts integration methods in an after-school English program. Facilitated teacher development workshops in the United States and Mexico based on projects I developed.

2019-2020: Proposed and launched a youth journalism program for the community’s most at-risk population.Facilitated classes on various topics surrounding youth journalism, such as basic computer skills, identifying trustworthy resources, journalistic ethics, proposing and developing stories, interview techniques, etc.2018-2019: Planned and assisted the creation of community murals around the community of Flamboyanes with the goal of reappropriation of public spaces, community inclusion, and anti-violence.

2018-present: Developed and facilitated trauma-informed workshops for parents to develop healthy communities starting at home.2017-2019: Planned and facilitated literacy workshops for students from primary to high school.

Planned and facilitated History of Western Civilization and Literature classes using arts integration methods to 90 students in a traditional school setting.

- Completed 395 hours in the agency.- Researched and designed a comprehensive guide for the agency to build a skills-based volunteer program.- Researched and designed Youth for a United Community (YUC), a youth violence prevention program.- Completed a seven-week pilot with a group of teens in Flamboyanes, Yucatán.

- Completed 280 hours at the agency.- Created surveys to evaluate agency services.- Researched best-practice methods to update BAI's peer-led sexual education program.- Researched, created and presented an ideal Non-Profit Policy and Procedures template for the organization's future use.

- Completed 352 hours at the agency.- Participated in the facilitation of a batterers' intervention program (male and female groups) within the jail. - Planned and gave problem-solving workshops to groups of inmates.- Developed and applied post-program questionnaires to improve the jail's treatment programs.

- Taught English classes from kindergarten to high school.

- Taught English through literature and the arts to various age groups and skill levels.- Utilized student-centered pedagogy and creative teaching techniques.

- Relieved attorneys of daily work and assisted with cases, miscellaneous projects and information requests.- Created case files and affidavits for upcoming trials.- Participated in various educational meetings with different units in the U.S. Attorney’s Office.

- Assisted in the analysis, writing and editing of BRIC daily bulletin.- Utilized various databases and crime mapping programs to create as-needed informational bulletins.- Maintained several Microsoft Access and Excel databases relating to violent crime and gang activity.- Assisted analysts, sworn officers, local homeland security agents and outside agencies with information requests and miscellaneous projects.