Madeline Conca work email
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Madeline Conca personal email
Hello there, thanks for stopping by! I'm a tenured Client Success Manager and Project Manager with extensive experience overseeing 10+ concurrent projects crossing multiple groups and with varying deadlines. I am nimble and flexible, always ready to deal with ever-changing needs. Need a project organized? I won't rest until all the i's are dotted and the t's crossed.. I have a knack for forming order out of chaos. Do you want comprehensive and detailed notes but also brief executive-level summaries? I'm a fanatic when it comes to details and have significant experience working with C-suite level executives. Are you looking to have a process restructured to ensure efficiency? I get a thrill out of taking some disorganized and unstructured and turning the process into a well-oiled machine.Let's connect! I'd love to hear your favorite recipes (cooking is a passion of mine) or what books/podcasts you've consumed recently.
Lightpoint Nw
View- Website:
- lightpointnw.com
- Employees:
- 3
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Customer Success ManagerLightpoint NwBeaverton, Or, Us
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Project ManagerLightpoint Nw, A Meriplex Company Feb 2023 - PresentLake Oswego, Oregon, Us
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Customer Success ManagerLightpoint Nw, A Meriplex Company Sep 2021 - PresentLake Oswego, Oregon, Us
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Team LeadEpic Apr 2020 - PresentVerona, Wi, Us- Directly managed a team of 3 Technical Services Engineers through weekly meetings to ensure both short-term needs and long-term goals are being met. - Responsible for team member success and preparing them to meet all expectations of the role by delivering constructive feedback to drive team members towards growth in needed areas- Train team members on a variety of technical skills to ensure they meet the Epic standard of customer support- Conduct performance reviews and develop action plans to promote team member growth within their current role and more broadly within the company -
Technical CoordinatorEpic Jun 2019 - PresentVerona, Wi, UsTechnical Coordinator for Yale New Haven Health Systems & affiliates- Oversee a team of 20+ Technical Services Engineers across all areas of Epic to ensure consistent customer support- Navigated novel healthcare challenges through the Covid-19 pandemic including coordinating rapid implementations/installs, applying creative problem solving to identify an immediate solution, and partnering with Epic R&D to curate development to meet rapidly changing needs- Collaborated directly with customer executive leadership (CIO, CAO, VP, CMIO) to discuss clinical and financial strategies, develop project plans to execute both short-term and long-term operational goals- Provided a path to follow best practices in all aspects of our software, industry guidelines, and system maintenance- Served as point of contact for issues related to major projects and initiatives, integrated technical areas, and overall customer success
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Technical ServicesEpic Aug 2017 - PresentVerona, Wi, Us- Provided long-term individualized support for healthcare organizations by troubleshooting technical software issues and managing numerous projects, including software upgrades, new product implementations, and workflow adjustments for improved patient care- Navigated integrated areas by working with other roles to provide seamless customer support, monitor product success, and manage escalations
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Mcmorris Fellow At The Center For Autism ResearchChildren'S Hospital Of Philadelphia Jun 2016 - Jun 2017Philadelphia, Pa, UsWorking in the Motor Lab, developing the iOS on a project that hopes to use novel, wearable devices to explore motor behavior differences between typically-developing people and those with Autism Spectrum Disorder -
Data AnalystSwarthmore College May 2015 - Jun 2015Swarthmore, Pa, UsData analyst for Dr. Kathleen Siwicki using NeuronMetrics (software for processing cultured images of neurons) regarding the neurobiology of courtship behavior, specifically the sensory cues required for courtship and long-term memory in Drosophila melanogaster -
ExternshipThe Aids Institute Jan 2015 - Jan 2015Tampa, Fl, UsParticipated in site visits to clinics and community organizations (Harlem Hospital, Harlem United, AIDS Service Center, and Lower East Side Harm Reduction Center); Met with AIDS Institute staff to learn about the institute’s activities in promoting quality of care for individuals living with HIV/AIDS in New York State -
Center For Cognitive NeuroscienceUniversity Of Pennsylvania May 2013 - May 2013Philadelphia, Pa, UsShadowed research focusing on the brain's response to injury and the potential to create speed rehabilitation methods; Assisted with research regarding patients with spatial neglect; Observed studies utilizing TMS (Transcranial Magnetic Stimulation)
Madeline Conca Skills
Madeline Conca Education Details
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Swarthmore CollegeNeuroscience And Computer Science -
University Of OtagoNeuroscience And Computer Science
Frequently Asked Questions about Madeline Conca
What company does Madeline Conca work for?
Madeline Conca works for Lightpoint Nw
What is Madeline Conca's role at the current company?
Madeline Conca's current role is Customer Success Manager.
What is Madeline Conca's email address?
Madeline Conca's email address is mc****@****pic.com
What schools did Madeline Conca attend?
Madeline Conca attended Swarthmore College, University Of Otago.
What skills is Madeline Conca known for?
Madeline Conca has skills like Research, Computer Science, Python, R, Writing, Php, Html, Css, Jquery, Javascript, Data Analysis, Neuroscience.
Who are Madeline Conca's colleagues?
Madeline Conca's colleagues are Alvaro Lara, Ryan Xavier.
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