-Responsible for recruitment, onboarding, training, and supervising-Managed hectic and complex calendars-Managed daily store operations while formulating strategic marketing initiatives -Possessed extensive people management skills -Assisted in coordinating and completing the build and opening of a new store location-Communicated sales and productivity goals to team members -Ensured customer service was always of the highest standard-Prepared daily work schedules for 8+ employees, scheduled deliveries and enforced company policies -Strategically merchandised the store to help optimize sales and profits

-Recognized as a top dollar sales associate by providing customers with dedicated personal service -Acted as a manager on duty when scheduled-Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences -Trained and mentored new employees -Communicated and successfully promoted Paige promotional programs and marketing tools aimed at increasing business

-Created personalized travel itineraries tailored to each client’s expectations-Researched the latest industry patterns, prices, customs, and reviews to tailor to clients' needs -Fulfilled all booking arrangements in a high-volume atmosphere while ultimately giving each traveler elite customer service