Madeline Doss Email & Phone Number

Medical Records Quality Assurance Oct. 2021-Present-Manage process of receiving and mailing medical records from start to finish -Review, identify, and correct medical records and cover letters for Independent Medical Evaluations (IMEs)-Meet tight deadlines and court hearing datesMedical Records Specialist July 2019-Present-Communicate with 70+ insurance clients, requesting medical records and cover letter information for future IMEs-Manipulate database with thousands of encrypted medical records-Communicate with hospitals, requesting diagnostic imagingAdministrative Assistant Oct. 2017-July 2019-Coordinated IMEs for worker’s compensation and liability claims with physician offices around the country-Communicated with attorneys and claimants to advise of IME appointments-Customer service with a high volume of phone calls and faxes from physicians, claimants, and attorneys-Arranged transportation and interpretation for claimants

Mclean, Virginia, United States

Project Coordinator-Received map deliveries via computer from county and government. Assigned maps to colleagues of 20, using Sharepoint and logged count of features from each map-Attended meetings daily to update team leaders of project progress-Research Librarian (RL) maps by labeling thousands of land features -Prepped projects for delivery by the end of each month by creating CD of map content and mailed to proper contractor Administrative Assistant-Assisted Office Manager with scheduling conferences, booking flights, booking car rentals, and booking hotels-Greeted clients and visitors, making sure to have them sign in and out, checking ID’s, and giving them visitor badges for the office’s safety-Scheduled meetings through GoToMeeting and kept track of the calendar for the office

Mclean, Virginia, United States

-Coordinated billing and payment options and documented invoices for donations-Assisted clients with direct response campaigns for veteran, health, social and animal welfare-Produced project approval forms and approved acknowledgements with encrypted data-Maintained client reports in Bluebook database and detailed project information in excel

Baltimore, Maryland, United States

-Managed and organized inventory inside the office as well as packages mailed out-Recorded meeting minutes for variety of events including New Employee Orientation-Provided customer service to clients via phone and email

Bachelor Of Science - Bs, Geography & Geosciences - Minor In Environmental Land Use & Planning

Activities and Societies: Geography Society, Intramural Softball Studied Abroad in Costa Rica: Biodiveristy Studies

Education record