Developed, executed, and oversaw the transition plan to migrate all clients and clinicians from the current EMR system into KanTime.Designed and delivered comprehensive training sessions for all clinicians to ensure a smooth transition to the new EMR system.Provided tailored training to new hires, facilitating their integration into the EMR system.Collaborated with HR to enhance the onboarding process for new hires, ensuring compliance with CHAPS, federal, and multi-state… Show more Developed, executed, and oversaw the transition plan to migrate all clients and clinicians from the current EMR system into KanTime.Designed and delivered comprehensive training sessions for all clinicians to ensure a smooth transition to the new EMR system.Provided tailored training to new hires, facilitating their integration into the EMR system.Collaborated with HR to enhance the onboarding process for new hires, ensuring compliance with CHAPS, federal, and multi-state requirements.Ensured adherence to company policies and procedures by regularly updating and aligning training materials with regulatory standards.Partnered with Clinical Supervisors to establish and manage a training program aimed at supporting clinicians who required assistance or correction in documentation within the EMR system. Show less

Oversaw clinician schedulingAssisted in training clinicians, including contracted staff members, in KanTime EMR systemTasked with managing medical records and implementing strategies to utilize the KanTime EMR more efficiently.Able to assist the Clinical team with Physician orders, insurance authorizations, client intake, supplies ordering and additional tasks.

Excellent at performing standard laboratory tests including Hematology, Microbiology, Parasitology, and sending out tests to a laboratory. Proficient at maintaining and troubleshooting lab machines.Able to promptly handle phone calls and in person inquiries, making and rescheduling appointments, in a professional manner.Assessed basic health issues, monitoring animals for behavior problems, and administering vaccines and other treatments as ordered.Comfortable using different… Show more Excellent at performing standard laboratory tests including Hematology, Microbiology, Parasitology, and sending out tests to a laboratory. Proficient at maintaining and troubleshooting lab machines.Able to promptly handle phone calls and in person inquiries, making and rescheduling appointments, in a professional manner.Assessed basic health issues, monitoring animals for behavior problems, and administering vaccines and other treatments as ordered.Comfortable using different computer operating systems.Created a training guide and program for any new hires with company policies and procedures. Show less

Operated as a key team member in a cozy, mom-and-pop coffee shop, specializing in crafting quality beverages and simple food items while providing exceptional customer service.Expertly prepared and served a variety of coffee and espresso drinks, ensuring consistency and customer satisfaction.Managed closing duties efficiently and effectively, including cleaning equipment, restocking inventory, and closing out cash registers.Demonstrated flexibility and adaptability by thriving in a… Show more Operated as a key team member in a cozy, mom-and-pop coffee shop, specializing in crafting quality beverages and simple food items while providing exceptional customer service.Expertly prepared and served a variety of coffee and espresso drinks, ensuring consistency and customer satisfaction.Managed closing duties efficiently and effectively, including cleaning equipment, restocking inventory, and closing out cash registers.Demonstrated flexibility and adaptability by thriving in a fast-paced environment, particularly during busy closing shifts.Maintained a welcoming and friendly atmosphere for customers, fostering positive relationships and enhancing the overall customer experience.Collaborated with coworkers to ensure smooth operations and seamless transitions between opening, midday, and closing shifts. Show less

Delivered exceptional product sales and customer service to a diverse customer base within a fast-paced retail environment.Demonstrated adaptability and acquired a broad skill set through certification in multiple departments.

Operated as a key team member in an up beat, mom-and-pop coffee shop, specializing in crafting quality beverages and food items while providing exceptional customer service.Expertly prepared and served a variety of coffee and espresso drinks, ensuring consistency and customer satisfaction.Managed opening duties efficiently and effectively, including prepping products, restocking inventory, and opening cash registers.Managed interactions with customers, addressing both positive and… Show more Operated as a key team member in an up beat, mom-and-pop coffee shop, specializing in crafting quality beverages and food items while providing exceptional customer service.Expertly prepared and served a variety of coffee and espresso drinks, ensuring consistency and customer satisfaction.Managed opening duties efficiently and effectively, including prepping products, restocking inventory, and opening cash registers.Managed interactions with customers, addressing both positive and challenging situations. Helped team members learn policy and procedures upon hire. Assisted with staff scheduling on a weekly basis. Collaborated with members of staff to ensure smooth operations and seamless transitions between opening, midday, and closing shifts. Show less