• Worked as an important part of the direct sales team, while providing a memorable and positive experience for reoccurring and new customers• Educated customers and answered questions on health benefits and uses of product• Assisted with purchasing product and tracking inventory as needed, and made necessary adjustments based on sales trends and product movement

• Fostered and encouraged a positive work environment, while resolving team concerns as they arose• Designed/planned and executed product merchandising for the sales floor to appeal to pet parents• Revised and updated product numbers, received all product, recorded/followed up on discrepancies of missing product, and organized the sales floor and storage accordingly• Created and maintained Excel spreadsheets for tracking expiring product, daily sales metrics, and other business needs• Maintained positive vendor relationships, received and completed EDI transactions, and ensured all paperwork was properly submitted for vendor processing

• Led a high-performing team of 10 employees and minimized turnover• Maintained awareness of customer flows and needs while directing Team Members as necessary to satisfy and delight customers and respond promptly to customer needs• Developed and maintained creative store layout through planograms and product merchandising• Analyzed sales, reports, purchasing, and labor to ensure our team achieved the highest standards of retail execution• Produced and decorated breads, cakes, and other pastries

• Led a team of 8 employees with minimal turnover• Directed special community events • Was responsible for purchasing inventory and ingredients• Monitored sales by assessing net income, expenses, and customer count• Produced and decorated breads, cakes, and other pastries

• Handled currency, controlled customer flow, and provided consistent, exceptional customer service• Helped customers locate products and weekly sales• Increased sales and product marketing by suggestive selling through customer engagement • Volunteered to provide support for monthly store inventory