Madeline J Lang Email & Phone Number

▪ Managed adventure trips for Backroads Travel, ensuring an exceptional guest experience with an average satisfaction score of 9.98/10▪ Coordinated and managed all trip logistics, including transportation, accommodations, and activities leveraging teamwork and problem solving skills to deal with adverse situations▪ Provided knowledgeable and engaging guidance on local culture, history, and natural environments, enhancing guest enjoyment and appreciation of each destination▪… Show more ▪ Managed adventure trips for Backroads Travel, ensuring an exceptional guest experience with an average satisfaction score of 9.98/10▪ Coordinated and managed all trip logistics, including transportation, accommodations, and activities leveraging teamwork and problem solving skills to deal with adverse situations▪ Provided knowledgeable and engaging guidance on local culture, history, and natural environments, enhancing guest enjoyment and appreciation of each destination▪ Responsible for safe transport of $80,000+ equipment Show less

Athens, Georgia, United States

▪ Maintained clear, concise communication to clients across email, phone, and social media ▪ Developed business website using WordPress, Google analytics, CSS, and other WP plug-ins▪ Provided an individualized client experience during each photography session for 100+ clients▪ Planned and prepared all on-location shoots▪ Took high quality photos using Sony A7 III, color correction and editing using the Adobe Suite

Atlanta, Georgia, United States

▪ Analyzed a pharmaceutical client’s customer data to define and create experience maps for 3 audience segments. Process included, but was not limited to, research, synthesizing analytics, and Excel build▪ Project Managed a group of 6 interns to create strategic recommendations through SWOT Analysis, consumer personas, and UX integrations for one of the largest hospitality brand’s onboarding communications. Performed project tracking through check-in meetings, post-meeting notes, and… Show more ▪ Analyzed a pharmaceutical client’s customer data to define and create experience maps for 3 audience segments. Process included, but was not limited to, research, synthesizing analytics, and Excel build▪ Project Managed a group of 6 interns to create strategic recommendations through SWOT Analysis, consumer personas, and UX integrations for one of the largest hospitality brand’s onboarding communications. Performed project tracking through check-in meetings, post-meeting notes, and tracked project member progress against commitments ▪ Built connections with leaders and peers to grow my network within Epsilon as well as gain skills including best business practices and goal setting strategies Show less

Atlanta, Georgia, United States

▪ Captured action shots of swimmers for swim competitions at Georgia Tech’s Olympic pool▪ Used Canon 7D Mark II with a 70-200mm f/4 lens

Stone Mountain, Georgia, United States

▪ Translated written advertisements, circulars and other marketing supplies from English to Spanish for companies like Walgreens, Kroger and Sears▪ Proofread catalogs, social media content, and other advertisements with eye for detail

A Coruña, Galicia, Spain

▪ Managed budget, activities, and records for Kid’s Club and English Conversation Club ▪ Optimized merchandise visualizations in second-hand thrift store to pique consumer interest▪ Identified and fulfilled household needs for 20+ customers daily by providing attentive service