Customer service excellence & efficient table management in upscale casual dining.Passionate about creating memorable guest experiences through nurturing the dining ambiance with an enthusiastic attitude.Through attention to detail in guest experiences, kitchen & bar menu, and special requests.

Manage the flow of Guests into the Dining and Bar areas and provide accurate wait times to incoming Guests if appropriate.Tend to special Guest needs and requests.Ensuring professional and organized communications while overseeing multiple responsibilities.

Mentoring and demonstrating leadership, conflict resolution, and interpersonal skills among other youth through small party taskings. Maintaining levels of dress and deportment standards.Arranging lesson appointments and providing support for instructors.Youth leading youth program. Selecting lesson plans to supervise instructors teaching.Guiding next generation of youth in leadership, problem solving, time management, and professionalism.

Is the highest rank and position a cadet may achieve within the program. Responsibilities included the morale and welfare of all staff and course cadets attending the CTC (Cadet Training Centre). The RSM (Regimental Sergeant Major) is the backbone of the CTC by maintaining cadets drill, dress, and deportment, throughout the training centre.The selection process is done through several interviews, assessments on skill within leadership, history, expedition, team work, conflict management, emotional intelligence and soft skills. Lead a team of more than 50 staff cadets within support services and training. Was PMC for all staff cadets, leading meetings regarding safety, training updates, and leisure activities. Received distinction and full marks in evaluation for my time as the RSM. Assessment and evaluation covered supervisory, verbal communication, planning and preparation, instructing, applying skills and knowledge, and team building. Throughout the course of the summer, all tasks were completed with distinction.

Creating connections with members while maintaining weekly sales goals through memberships, personal training packages, and scheduling appointments. Proficient on MOSO, InTouch, VFP Next, and computer skills. Maintain the organization of the gym and submitting daily sales reports.

Drove sales through engagement of customers, suggestive selling, and sharing product knowledge. For several months, maintained an average of $315 sales per hour (SPH).

Prioritizing all guests accommodations and requests. Directing flow of restaurant through judgment to give accurate wait times. Creating genuine connections with guests through conversation and feedback.