- Provided exceptional customer service to ensure customer satisfaction- Answered queries, problem-solved, and mitigated customer issues- Communicated product details to customers- Crafted 60-70 standard beverages from memory and created custom drinks for approximately 250-350 customers a shift - Helped maintain a clean, efficient, and professional environment to improve workflow

- Answered incoming calls from clientele and directed to the correct personnel, consulted with attorneys over nature of calls- Supported mail room operations and ensured time-sensitive documents were posted- Scanned and closed files and invoices- Hand-delivered documents to offices and filed legal documents with local courthouses

- Welcomed and directed customers- Answered incoming calls, guided callers to the correct personnel, and relayed messages- Maintained office records and documents- Performed other administrative support services as requested- Inputted leads into the internal marketing system

- Recorded patient data and identified needed information- Scanned documents for electronic filing and record keeping- Contacted new and existing patients to set-up appointments, provide necessary paperwork, and acquire and verify patients’ identities and insurance- Shadowed psychological testing of patients

- Welcomed and guided guests to assigned seating and provided estimated wait times as needed- Supplied customers with menus, silverware, and seating accommodations- Communicated table details to appointed servers and managers- Helped navigate and resolve customer issues- Helped maintain a clean, efficient, and professional environment to improve workflow