Madeline M. Email & Phone Number
Who is Madeline M.? Overview
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Madeline M. is listed as Senior Customer Success Manager at Prolegis, based in Washington, District of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Madeline M..
Madeline M. previously worked as Account Manager, Customer Success at Cross Screen Media and Director of Customer Success at Prolegis. Madeline M. holds Bachelor'S Degree, Cleg (Communications, Legal Institutions, Economics, And Government) from American University.
Email format at Prolegis
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About Madeline M.
Maddie is a polished public servant and thought leader with experience in all three branches of government, including both chambers of Congress, political campaigns, retail management, policy and legislative research, start-ups, and banking. She has earned a strong reputation among industry peers and has been invited to speak at events as a testament to her experience. Maddie previously worked in the technology industry focused on federal legislative and policy solutions. She now is an Account Manager at Cross Screen Media in Alexandria, VA.
Madeline M.'s current company
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Madeline M. work experience
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Account Manager, Customer Success
Current
Director Of Customer Success
- Convert, manage, and develop deep relationships with over 400 Republican Congressional office and committee staff through the usage of our legislative technology solutions- Responsible for nurturing and onboarding more than 50% of new users in the 118th Congress- Support C-Suite on projects, including partnerships with the US House of Representatives and House Democrat Whip’s Office- Lead social media and marketing efforts including ads, email marketing, and customer retention as a product knowledge expert- Manage Customer Success team by setting tasks and KPIs while supporting individual efforts in user adoption
Senior Customer Success Manager
- Worked with senior staff to source data and create an interactive Appropriations tool, sourcing line item funding data from Enrolled Bills from FY16 to FY22, with improvements now inclusive of the President’s Budget Request- Built relationships with new and existing subscribers through outreach, one-on-one video calls, and product knowledge, increasing users by over 50%- Collaborated with Congressional Staff Associations and outside stakeholder organizations to host over 40 events ranging from policy roundtables to happy hours, and professional development events, while generating sales through networking- Presented weekly product adoption growth metrics, captured, interpreted, and shared customer feedback with the product and engineering teams
Customer Success Manager
- Converted, managed, and maintained over 90 Republican Congressional offices and associated staff members- Collaborated with Congressional Staff Associations and outside organizations to host over 40 events ranging from policy roundtables to happy hours, and professional development events
Legislative Associate
- Worked with senior staff to source data and create an interactive Appropriations tool, sourcing data from Enrolled Bills from FY16 to FY22, with improvements now inclusive of the President’s Budget Request for FY24- Built relationships with new and existing subscribers through outreach, one-on-one video calls, and product knowledge
Sales Lead
Sales Associate
- Multitasked with responsibilities on the floor, behind the register, with online fulfillment orders and shipments to customers, and in fitting rooms to ensure a more than satisfactory customer service and COVID-19 cleaning standards
Scholarship Coordinator
- Managed over 30 student files, ensuring accuracy and proper filing of documents for past and present academic years ahead of yearly audits- Collaborated with the Executive Director to distribute new and returning student applications
Peer Facilitator, Project On Civil Discourse
- Conducted research and drafted a proposal for a certificate course for undergraduate students- Collaborated with students, classes, and organizations on campus to work through polarizing situations in a way that is productive, constructive, and meaningful
Program Leader, University College: Complex Problems
- Programmed class preparedness practices, discussions, assignments, and students’ adjustment to classes on campus- Coordinated and executed meaningful extra-curricular activities that promote unity while also connecting to class material
Legislative Intern
- Drafted over 20 nomination biographies for political appointees across the judicial and executive branches- Conducted research and provided informational reports on a variety of policy areas including college athlete compensation, payroll tax deferral, and veteran suicide prevention among others
Sales Associate
- Managed the daily operations of the store while also maintaining increased safety precautions with cleaning standards- Collaborated on promotional Instagram posts, store visual settings, and future planning
Former Intern
- Received and coordinated responses to emails, letters, calls, and other requests for correspondence and assistance from the American public- Managed the data entry process by inputting constituents’ information
Clerical Intern
- Facilitated a high volume records disposal project managing case files and placing them on the electronic docket while ensuring quality control of all paper files, documents, and evidence
Assistant Manager
- Multitasked with responsibilities on the floor, behind the register, and in the office along with full use of computer programs to fulfill online orders and shipments to customers in other store locations and in fitting rooms to ensure a more than satisfactory customer experience
Membership Intern
- Headed a consolidation project for over 250 recipients of the Memorial College Fund (MCF) and designed a brochure for the MCF to be distributed at over 25 national fundraising events held by active and retired agents and their families- Provided administrative assistance to over 14,000 active and retired FBI agents
Legislative Intern
Congressman Fred Upton (MI-6)- Drafted speeches, commendations, greetings, special letters, and targeted literature (499s) to be sent to constituents- Answered phone calls while recording information and concerns of constituents- Provided tours of the Capitol for visiting constituents
Sales Associate
Sales Associate
Research Intern
- Direct work assessing a survey taken by local middle school students and their relationship with nicotine and general substance use
Bank Teller
- Skilled in receiving and processing various banking transactions such as verification as well as withdrawals from and deposits in a variety of checking and savings accounts- Maintained positive customer feedback through the proper handling of all transactions in keeping with established procedures and federal banking regulations
Staff
- Provide services for retired people in the downsizing and relocation process from their marital homes to an assisted living facility with aspects including packing, organizing, moving, and settlingSeasonal work in the winters of 2017-2020
Fellow
- Canvassed door to door for statewide candidates who promote fiscally responsible legislation- Promoted events to sponsor the organization and increase statewide presence
Communications Intern
Legal Intern
Assistant Campaign Manager
- An active member of the campaign staff responsible for helping to elect the candidate to the Massachusetts House of Representatives
Intern
- Placed outgoing phone calls to gather information for the campaign to potential Massachusetts voters- Knocked on doors in Worcester County to distribute literature for the candidate
Madeline M. education
Bachelor'S Degree, Cleg (Communications, Legal Institutions, Economics, And Government)
Education record
High School Diploma
Public Speaking
Frequently asked questions about Madeline M.
Quick answers generated from the profile data available on this page.
What company does Madeline M. work for?
Madeline M. works for Prolegis.
What is Madeline M.'s role at Prolegis?
Madeline M. is listed as Senior Customer Success Manager at Prolegis.
Where is Madeline M. based?
Madeline M. is based in Washington, District of Columbia, United States while working with Prolegis.
What companies has Madeline M. worked for?
Madeline M. has worked for Prolegis, Cross Screen Media, Loft By Ann Taylor, Fbi Agents Association, and American University.
How can I contact Madeline M.?
You can use AeroLeads to view verified contact signals for Madeline M. at Prolegis, including work email, phone, and LinkedIn data when available.
What schools did Madeline M. attend?
Madeline M. holds Bachelor'S Degree, Cleg (Communications, Legal Institutions, Economics, And Government) from American University.
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