Madeline Mcgrath Email & Phone Number

Seattle, Washington, United States

• Conduct demonstrations & trainings with current & potential patients on products
• Build strong, empathetic-based rapport with patient and/or caregiver to educate effectively
• Modify patient interaction & training to ensure it meets patient's needs
• Work collaboratively with territory partners to facilitate order completion & patient trainings

Seattle, Washington, United States

• Excellent skills in communication & collaboration with healthcare teams & patients
• Committed to continued education & professional development
• Strong work ethic & ability to prioritize tasks
• Able to function effectively in fast-paced, high-stress environment
• Strong problem solving & critical thinking skills
• Collaborated in organization of virtual IUD insertion workshop for 50+ students

Greater Seattle Area

• Second author in published randomized controlled trial comparing patient satisfaction upon receiving ketamine vs fentanyl in 1st trimester surgical abortion
• DOI: 10.1097/AOG.0000000000004903
• Managed day to day operations incl. recruiting patients, consenting, conducting satisfactionsurveys, & coordinating with healthcare team to integrate trial patients into clinic flow

Seattle, Washington, United States

• Primary assistant to licensed staff members for surgical & medical abortions
• Facilitated abortion training needs of non-licensed staff
• Provided assistance for financial, transportation, & interpretation resources
• Continued to perform previous job duties at a high standard

Seattle, Washington, United States

• Assisted & educated for all PPGNHI services incl. 1st & 2nd trimester abortions, medication abortions, vasectomies, gender affirming health care, colposcopy, & LEEP procedures
• Performed gestational dating ultrasounds up to 20 weeks
• Menstrual Access Project Founder
• Conceived, proposed, & secured funding to found & implement service across several health centers, providing menstrual products to patients unable to access
• Partnered with external organizations to complement internal resources
• Initiated training as Washington Healthplanfinder navigator for patient insurance applications

Seattle, Washington, United States

• Provided non-judgmental, HIPAA compliant, patient centered care
• Educated patients for PPGNHI services incl. preventative care & pregnancy options counseling
• Maintained day to day front office incl. document organization, answer phones, replenishing inventory, & patient check in/check out
• Performed & prepared lab tests, completed quality control tasks
• Opened & closed back office independently

Seattle, Washington

• Demonstrated customer service & service recovery skills, incl. managing visit expectations
• Prepared documents & referrals for patient records
• Reviewed accuracy of visit charges, incl. CPT codes, ICD-10 diagnosis codes, & modifiers
• Opened & closed front office independently

Eckerd College

Organized & supervised confidential records and 30+ team members' certifications & assessmentsAssisted staff coordinator in varying decisions, changed organizational system to fit team’s needsDeveloped new protocols to increase efficiency of charting, aided in reviewing patient care reports

Eckerd College

Most qualified & exemplary EMTs on team asked to lead calls; on duty 12-36 hours per week Held responsible for quality and completion in a timely manner of patient care reportsInitiated & co-led annual fundraiser for various natural disaster relief charities

Eckerd College

Created community and oversaw well-being of 30 college studentsWorked with other advisorsEnforced college policy

Engage with prospective studentsGive 1.5 hour tours approximately once a weekRetain thorough knowledge of school to accurately answer questions

Multitask and prioritize pressing responsibilities with tasks such as dispatching officersUse customer service skills to answer student and faculty questionsLearned to use new databases quickly and effectively

Birmingham, Alabama, United States

Conducted self-directed experiment investigating insulin sensitivity in ferritin knockout mouse model exhibiting characteristics of metabolic syndrome, authored internal paper to summarize results, & presented completed research

Monitored graduation required eventsWorked with minimal supervision Learned to use a new database quicklyDisplayed time management skills by choosing hours to enter graduation credits into database.

Education record

Bachelor Of Arts (B.A.), Biology, 3.80 Gpa

Activities and Societies: Phi Beta Kappa