Oversee creative workflow and marketing project management system for a portfolio of 15 retail, residential, office and hotel properties across Southern California including The Grove, The Americana at Brand, Palisades Village and Rosewood Miramar BeachEnsure consistency and timeliness of projects at all phases from branding, creative, art direction, copywriting, production and execution Daily management of creative queue consisting of 200+ weekly projects for of a team of 10 graphic designers, production artists, copywriters, digital and social managersLead weekly, bi-weekly and monthly status meetings for creative, digital, social, sales and event marketing teamsDevelop strategy and timeline for all seasonal and holiday campaigns across websites, blogs, emails, social media and on-property signage Maintain project schedules and files, track and monitor progress and route projects through our workflow management system (Wrike) from review to completion stages Act as a liaison between all internal departments (development, leasing, architecture, public relations, etc.) and our creative and marketing teams from project planning and scheduling to ideation and creative development Coordinate with external vendors for press checks, ink draw downs, paper selection, bids and production work

Managed the project team of 20 including all subcontractors, interior designers, laborers, engineers, etc. across all aspects of the process from project planning to final constructionResponsible for client relationship management for 5-10 new homeowners annually ensuring regular and timely updates, troubleshooting with vendors and overall customer satisfaction throughout the entire processReviewed and prepared contracts, permits, drafts, cost estimates and insuranceEnsured projects were executed according to approved time, cost estimates and quality

Communicated, tracked and managed status of all creative and reviewed all deliverables from project idea to executionWorked with multiple departments using best practices in project management and making updates and/or adjustments in strategy or branding for all artwork requested, such as advertisements, direct mail, OOH, event signage, collateral, etcStreamlined and automated marketing processes to make them more efficient and effectiveSelected to be a member in the Portfolio Committee and Intern Selection Program

Send out daily updates on Creative Requests Queue to keep ads and collateral on schedule/Use basecamp for all teams to see project updatesManage the workflow between in-house and outside servicesCommunicate progress of jobs and seek appropriate approvalsArchive all final produced artwork on the server

Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitorsPrepared packages for shipment, pickup and courier services for prompt delivery to customersInteracted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions

Worked closely with General Manager and Assistant General Manager to see other options for our Trolley ProgramConducted research on multiple projectsRequested weekly reports with tenants to see their daily sales on event days

• Maintained and organized insurance records, permit applications, and contracts.• Proofread and edited contracts.• Interacted with clients' during construction process.• Designed and developed company's first website.

• Pauline Amond & Associated, Inc., NORTHRIDGE, CALIFORNIA.• Evaluated zoning requirements in residential and commercial developments.• Developed detailed portfolios to be presented for the Department of Building and Safety Zoning Application.• Prepared zoning applications for submission to the Department of Building and Safety.• Updated clients with zoning findings and application status.