Madeline Ortiz Email and Phone Number

Provides clinical administrative support for the Heart Institute Research Oversight CommitteeRedefining and building out research infrastructure within Heart Institute. This consists of hosting interviews with key leaders. Wrote 45 page manuscript outlining opinions, suggestions, and job descriptionsDeveloping organizational structure chart, research flow chart, and resource system for Heart Institute research community Documented Fiscal Year 2020 research accomplishments and metrics for end of year report Streamlined tracking system of all current research projects being conducted within Heart InstituteActively working on new research study application for world renowned pediatric heart surgeonDesignated to project manage and coordinate future Heart Institute research endeavourCreating new workflows to adhere to COVID-19 research guidelinesEnsures clinical investigations are being conducted within requirements of all regulatory agenciesCertifies trial activities and approvals are in line with the IRB’s protection of human subjectsCompletes study related documentation, data entry and regulatory paperwork Prepares patients and families for participation in clinical protocolsImplements effective methods for protocol management in collaboration with attending doctors and other members of research team

Scrub and circulating nurse for all ophthalmic and oculoplastic surgeries servingProvided care to pediatric to geriatric patient populationsEffectively communicated with operating room team, efficiently turned over operating room, accurately documented procedures and used medical devices and disposablesDelivered safe patient care while assisting surgeons and anesthesia teamWorked closely and effectively with surgeons; anticipating each surgeon’s diverse needs, while reacting professionally and efficiently to problem solve in a dynamic environmentBuilt strong, solid, trustworthy relationships with surgeons and peers on unitReceived prestigious "Close Catch" Award from UCLA HealthInvolved in training new nurses to the unit Acted as the unit’s Joint Commission Patient Safety ChampionTook call at Ronald Reagan for Ophthalmology Cases

In charge of nurse scheduling, approving timecards, and assisted with essential documentation for AAAA certification Assisted with interviewing, hiring, and training of new nursesManaged medication inventory including ordering medicationsWorked with device representatives on purchasing new equipment and disposables for surgery center Performed pre-op care including IV starts Swiftly and accurately circulated during operations Monitored patients post operatively, administered medications and safely discharged patientsSurgeries include oocyte aspiration, hysteroscopy, laparoscopy, vasectomy, TESE and Micro-TESE

Implemented the nursing process throughout admission, labor management, delivery, and recovery of mother and baby post delivery Experienced in pain management, EFM, and newborn care Prepped patients for both planned and emergent cesarean sections, circulated and recovered patients post-op

Top 5 caller, boasted a 90% comminient rate from individuals to pledge donationsReceived multiple awards for raising the most dollar donations in one shiftImplemented successful calling strategy to close on donors with matching fundsDeveloped excellent communication skills to thrive in cold-calling environment

Responsible for greeting and seating customers, taking orders, serving food, and assisting the restaurant manager. Provided excellent customer service to an array of patrons assuring their satisfaction.

Involved with all aspects of customer service while providing them with courteous, professional and prompt service. Job responsibilities included managing inventory, encouraging product purchases, preparing store for opening and closing and organizing floor displays. Charged with handling customers’ complaints and resolving problems while also overseeing theft prevention.

Trained swimmers aged 5 - 18 in how to properly swim to be competitive. Taught swimmers how to improve techniques and form. Collaborated with swimmer, team and family for optimal experience.