Madeline Patterson Email & Phone Number

East Lansing, Michigan, United States

Cashier at Case Dining Hall.

East Lansing, Michigan, United States

Culinary scheduler for South Neighborhood.Created and maintained staff schedules for several hundred employees using UltraTime and Excel.Used Microsoft Teams, Outlook, Word, and Excel daily to track employee records and communicate with team members. Maintained and updated employee files and infraction logs.Provided customer service for Case and Holden hall employees.Assisted Office Managers and HR staff, including, recruiting, interviewing, onboarding, and answering questions from culinary employees.

Boyne City, Michigan, United States

Provided exceptional, friendly, and fast service, while also addressing customer complaints promptly and professionally.Answered questions about menu selections and made recommendations when requested.Accurately recorded food and beverage orders in a quick and efficient manner.Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests. Managed closing duties, including restocking items and cleaning.Operated Toast (POS System) to report customer orders and print checks.

East Lansing, Michigan, United States

Planned and organized events for the Phoenix house within the Spartan Housing Cooperative.Used Canva for presentations to house members, communicated to bands through Instagram, and marketed events through Instagram and Snapchat. Delegated tasks to fellow housemates for events and created an excel sheet to keep track of party guests.Managed the Phoenix Instagram, engaging and informing through posts and stories.Attended weekly house and officer meetings to keep up-to-date with important information on the house, its events, and duties.

Shibuya-Ku, Tokyo, Japan

Worked in Tokyo over the summer creating my company's new website and assisting in promotional events. Our website features our previous and ongoing work with clients. I assisted in website layout and design. I attended daily check-ins with my director and weekly meetings, communicated with our coding team for website design, and helped manage the success of our client's events. I utilized programs Slack, Prismic Content Management System, Pitch, Vimeo, Figma, Notion, and Capcut.

East Lansing, Michigan, United States

Content creation, event planning, designing merchandise, and spreading awareness about our brand.Practiced conflict resolution, compromise, teamwork, and communication with team members.

East Lansing, Michigan, United States

Promoted upcoming activities and events through our instagram account. Managed social media campaigns, accounts, and posts. Designed merchandise, banners, and flyers on Canva. Helped count and organize donations for Greek Week through excel.Communicated with Greek Week Directors and kept Greek organizations organized and informed throughout the Spotlight rehearsal and performance.

Charlevoix, Michigan, United States

Practiced customer service and delivering food and drinks in a timely manner. Required memorization, conflict resolution, attention to detail, multitasking, efficiency, and reliability.Worked in a fast paced environment.Used Toast, a POS system, to record and print customer orders.

Northville, Michigan, United States

Trained new employees, supervised employees, and exercised communication and customer service skills.Recorded inventory, checked stock, and kept track of expiration dates.Practiced teamwork, multitasking, and time management.Managed the cash register and customer orders.Took orders and crafted drinks in a timely manner.

Minor In Business, Business, Senior

Bachelor Of Science - Bs, Public Relations, Advertising, And Applied Communication, Senior - 3.7 Gpa

Activities and Societies: Delta Gamma, VIM Magazine, Spartan Housing Cooperation, CRCC Asia, Student Life and Engagement

High School Diploma

Activities and Societies: Field Hockey, Ski Team, Track & Field, FRC Team 1481, Orchestra, French Club, Scholastic Art