Produce creative, enriched content and copy for several clients including category pages, articles, blog posts, and FAQ pages. Currently writing for eCommerce seller platform, DIY sites, and pest control.

Produced quality SEO-focused product copy content for a wide range of items across several channels and marketplaces, resolved issues and updated previous content for client optimization. Cross-trained in content enrichment. Co-chair of the Content Team Culture Committee. Member of the Profession Women Rising network. Nominee for Retail Operations Impact Award. Selected for September 2022 Emerging Leaders Program.

Contracted for a limited time to manage the scaling of business by creating and implementing policies, procedures, and operations that would allow continued growth. Created multiple excel tracking sheets, set up professional accounts on various platforms, managed the data entry of daily operations and finances, wrote copy, advertisement, and social media posts (including real estate copy), and managed meetings and meeting minutes weekly.

Worked project to project helping with data entry, spreadsheet building, communication content, and blog post editing.

Reinvented unparalleled customer service standards, interviewed & hired qualified personnel, tested, verified, and directly influenced the building of two separate software & website platforms, resolved staff needs (as a single-person HR department) and customer disputes with a genuine focus and desire to do what is best. Created schedules for 100+ employees traveling to 40 locations in a 4 month period, managed live events from start to finish, performed billing and collection, redesigned… Show more Reinvented unparalleled customer service standards, interviewed & hired qualified personnel, tested, verified, and directly influenced the building of two separate software & website platforms, resolved staff needs (as a single-person HR department) and customer disputes with a genuine focus and desire to do what is best. Created schedules for 100+ employees traveling to 40 locations in a 4 month period, managed live events from start to finish, performed billing and collection, redesigned company handbook, positional manuals, and over 50 email templates still in use. Wrote all communications, copy, and social media content. A lion-hearted member of the office staff who implemented dozens of new procedures to maintain excellence in a saturated field. Show less

Produced four original plays, serving alternatively as writer, director, or producer. Created social media copy and content. Managed delivery of digital content and pre-show slides. Wrote actor bios and show summaries. Presented at UNO’s Theatre Lab about involvement in local arts. Produced videos and podcast episodes.