• Develop, nurture, and manage all sales from initial inquiry to final installation, with accounts spanning the United States and abroad.• Serve as OMET’s only brand ambassador for the American market, introducing the brand to clients and hosting sales presentations.• Plan and execute events in OMET’s Austin Showroom, contracting vendors for new product installation, entertainment, and maintenance.• Grow OMET’s performance on social media platforms.• Liaise with creative branding and communications partners to deliver physical and digital assets representative of the OMET brand.

• Build and distribute interactive dashboards with data integrated from Netsuite, Google Analytics, Instagram, and Zendesk help desk platform to support achievement of company-wide revenue goal.• Develop, distribute, and present triennial national brand and market study, profiling over 150 customers and prospects with findings directly informing planning for new product development and brand positioning.• Manage ~$50K in project budgets with contracted external vendors for API development and customer research. • Document all requirements, lead user acceptance testing, and implement new commission structure roll-out in Netsuite ERP, collaborating with Finance teams and supporting over 20 external rep partners responsible for ~$10 million in YoY revenue.• Responsible for RBW’s Product Board of Advisors program, planning 3 yearly meetings in collaboration with multiple business units to support peer-backed decision making from 7 trusted clients.• Build and implement 2023 product pricing methodology using a hybrid of market and historic sales data across 30+ collections.

• Serve as intermediary between Netsuite development team and customer facing business units, documenting requirements for sales order processing and website integration improvements.• Collaborate with finance teams to compile and present sales channel performance metrics, leveraging Netsuite by Oracle saved search skills with G-Suite visualization tools like Google Queries and charts.• Oversee the timely execution of monthly reporting and commission calculation for external partners and sales team members.• Service sales partners outside of the organization including regional rep partners, national accounts, and international dealers.

• Serve as product knowledge expert and first responder to inbound sales inquiries from design professionals and sales partners. • Manage all national and international inbound sales leads, averaging ~30 requests per day; support a team of 5 Account Executives to nurture qualified sales opportunities• Host retail clients and design professionals as they visit at RBW’s Soho showroom.• Regularly maintain data accuracy and quality using Oracle’s CRM and ERP tool, Netsuite

• Consistently contribute ideas for improvement within the client life cycle according to needs of a diverse user base; develop a proposed plan of action in a timely and constructive manner. • Coordinate all outreach, billing, and reporting for international Auction House Partnership campaigns.• Document team workflows, processes, and policy to train team members when needed.• Represent artnet at industry events and conferences, presenting product tutorials to groups of 20-30 at a time.

• Provide institutional and retail clients with an exceptional customer experience through friendly and effective product support.• Support the sales team to successfully execute campaigns and renew recurring business using Salesforce.• Liaise between the finance team and Price Database clients on billing and collection matters.• Collaborate with marketing department to create seasonal outreach campaigns and communication strategies for major site changes.

• Facilitate luxury furniture sales in bilingual working environment• Research and propose pricing for incoming inventory• Grow Facebook and Instagram presence

• Oversee all national and local shipments of fine artwork of 16 artists using Shipstation software.• Manage 150+ artwork inventory on home décor website partners Serena & Lily and One King's Lane.• Oversee data entry and execution of income and expense reports using Quickbooks daily.• Curate all social media content through Hootsuite and Tailwind platforms; manage Facebook and Instagram advertisements.