Madeline Venter Email and Phone Number

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates. • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service. • Processed customer transactions promptly, minimizing wait times. • Identified sales opportunities and referred customers to branch partners in financial services.• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches. • Educated customers on use of banking website and mobile apps. • Served as primary point of contact for customers, providing assistance with account maintenance and transactions. • Disbursed cash and checks accurately while maintaining security of cash drawers. • Followed up on customer complaints and provided solutions to enhance customer satisfaction. • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow. • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers. • Referred customers to other banking departments for specialized services. • Maintained friendly and professional customer interactions. • Assisted customers with banking needs and inquiries. Performed account maintenance

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates. • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service. • Processed customer transactions promptly, minimizing wait times. • Identified sales opportunities and referred customers to branch partners in financial services.• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches. • Educated customers on use of banking website and mobile apps. • Served as primary point of contact for customers, providing assistance with account maintenance and transactions. • Disbursed cash and checks accurately while maintaining security of cash drawers. • Followed up on customer complaints and provided solutions to enhance customer satisfaction. • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow. • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers. • Referred customers to other banking departments for specialized services. • Maintained friendly and professional customer interactions. • Assisted customers with banking needs and inquiries. Performed account maintenance