Customer Success Manager
CurrentCustomer Success Manager for the US Northwest Territory utilizing the LexisNexis Risk Solutions suite of solutions to help businesses reduce risk, prevent fraud, and achieve compliance.
Jan 2022 - Present
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Madeline Walsh Email & Phone Number
Customer Success Manager at LexisNexis Risk Solutions - Helping Clients Mitigate Risk and Increase Efficiency
at
LexisNexis Risk Solutions
1 work email found
@lexisnexis.com
1 phone found area 415
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager at LexisNexis Risk Solutions - Helping Clients Mitigate Risk and Increase Efficiency
Location
Greater Chicago Area, United States
Who is Madeline Walsh? Overview
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Quick answer
Madeline Walsh is listed as Customer Success Manager at LexisNexis Risk Solutions - Helping Clients Mitigate Risk and Increase Efficiency at LexisNexis Risk Solutions, based in Greater Chicago Area, United States. AeroLeads shows a work email signal at lexisnexis.com, phone signal with area code 415, and a matched LinkedIn profile for Madeline Walsh.
Madeline Walsh previously worked as Customer Success Manager at Lexisnexis Risk Solutions and Account Manager at Lexisnexis Risk Solutions. Madeline Walsh holds Bachelor Of Science - Bs, Finance from Lehigh University College Of Business.
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Email format at LexisNexis Risk Solutions
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{first}.{last}@lexisnexis.com
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Profile bio
About Madeline Walsh
A creative and performance-driven Customer Success Manager and thought leader, driving customer success outcomes, client advocacy, increasing product adoption, and improving health scores. Proven ability to identify and understand customer’s needs, create solutions and deliver value. ♦ Exceptional leadership, negotiation, communication, and presentation skills. Influencer with the ability to build robust and mutually beneficial business relationships at all levels, from gate-keepers to C-Suite decision-makers.♦ Adept in a variety of sales strategies including target account selling, solution selling, and consultative sales techniques.♦ Brand builder and company evangelist, providing the vision and strategy to lead companies to market growth and increased profitability. Combining customer engagement, customer analytics, and social media strategies to develop brand awareness, increase product adoption and create a fiercely loyal customer base.♦ Passion for creating vision, setting course and aligning people, processes and relationships to deliver operational excellence.LexisNexis® Risk Solutions leverages actionable insights derived from advanced analytics and proprietary linking technology to help organizations transform opportunity and risk assessment. Our solutions help customers across industries solve daily business challenges such as identity verification and authentication, fraud defense, compliance and due diligence while streamlining workflows, increasing productivity and maximizing revenue. Learn more about LexisNexis Risk Solutions: https://risk.lexisnexis.com/
Listed skills include Powerpoint, Microsoft Excel, Public Speaking, Microsoft Word, and 9 others.
Current workplace
Madeline Walsh's current company
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9 roles · 13 years
Madeline Walsh work experience
A career timeline built from the work history available for this profile.
Account Manager
Financial Crime Compliance Account Manager for the US Northwest Territory.
Mar 2021 - Jan 2022
Soccer Coach
CurrentSpring 2024 and 2025 - Freshman Head CoachSpring 2022 and 2023 - JV2 Head Coach
Feb 2022 - Present
Key Account Manager
Customer-facing role, providing product education and consultative sale solutions. Manage day-to-day account work, growth, and retention for a $2M Annual Recurring Revenue client portfolio. Leveraging customer insights & intelligence to drive growth and customer loyalty.★ Use analytics and skills to tell the story of what was driving performance, making data-driven decisions and recommendations on growing customer engagement and lifetime value.★ Drive customer retention, tracking customer success KPI’s, develop strategic business plans, work in close partnership with cross-functional teams, and partners.• Pioneer Member of Meltwater America’s Diversity & Inclusion Team.
Jan 2020 - Feb 2021
Client Success Manager
Provided leadership and oversight, maximized profitability through team hiring, training, coaching, development, goal setting, and customer relationship management.★ Drove key internal initiatives and worked cross-functionally with leadership and internal stakeholders to establish consistent, scalable processes and tools to drive customer success outcomes and improve overall customer health scores.• Successfully managed multiple fully-lifecycle continuous improvement projects and initiatives.• Achieved Top 10 Net Churn Annual Sales in Key Accounts for Q4 2019.• Responsible for individual and team results based on client retention and portfolio growth.
Jun 2019 - Dec 2019
Senior Client Success Representative
Utilized customer intelligence and insights to determine, measure, and drive true business value for our customers.★ Collaborated cross-functional internal teams, improving customers’ success scores.★ Consistently exceeded expected targets for customer retention.• Drove a culture of continuous improvement within the Customer Success team.• Tasked with an increase in client portfolio size and increase to monthly quota targets.• Continued to consult clients on best practices for solution implementation to ensure strategy alignment and ROI.
Jun 2018 - May 2019
Client Success Representative
Oversaw a portfolio of 70+ clients in the Midwest.★ Utilized technical product knowledge, solution selling, and consultative sales techniques to cultivate relationships with key decision-makers, becoming a trusted advisor and partner.
Aug 2017 - May 2018
Intern
Managed exclusive corporate hospitality for the United States Golf Association’s corporate partners and sponsors.★ Collaborated with a group of 14 interns and USGA associates to ensure a successful U.S. Open.
2016 - 2017
~1 yr
Athletics Department Intern
Committed 5-8 hours a week outside of class to support the operations of a comprehensive leadership development initiative serving over 350 student-athletes annually.
2014 - 2017
~3 yrs
1 education record
Madeline Walsh education
-
Lehigh University College Of Business
FAQ
Frequently asked questions about Madeline Walsh
Quick answers generated from the profile data available on this page.
What company does Madeline Walsh work for?
Madeline Walsh works for LexisNexis Risk Solutions.
What is Madeline Walsh's role at LexisNexis Risk Solutions?
Madeline Walsh is listed as Customer Success Manager at LexisNexis Risk Solutions - Helping Clients Mitigate Risk and Increase Efficiency at LexisNexis Risk Solutions.
What is Madeline Walsh's email address?
AeroLeads has found 1 work email signal at @lexisnexis.com for Madeline Walsh at LexisNexis Risk Solutions.
What is Madeline Walsh's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for Madeline Walsh at LexisNexis Risk Solutions.
Where is Madeline Walsh based?
Madeline Walsh is based in Greater Chicago Area, United States while working with LexisNexis Risk Solutions.
What companies has Madeline Walsh worked for?
Madeline Walsh has worked for Lexisnexis Risk Solutions, Evanston Township High School (Eths), Meltwater, Msg Promotions, Inc., and Lehigh University.
How can I contact Madeline Walsh?
You can use AeroLeads to view verified contact signals for Madeline Walsh at LexisNexis Risk Solutions, including work email, phone, and LinkedIn data when available.
What schools did Madeline Walsh attend?
Madeline Walsh holds Bachelor Of Science - Bs, Finance from Lehigh University College Of Business.
What skills is Madeline Walsh known for?
Madeline Walsh is listed with skills including Powerpoint, Microsoft Excel, Public Speaking, Microsoft Word, Leadership, Time Management, Social Media Marketing, and Social Media.
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