• Created, implemented, and manage New Hire Orientation program for over 300 employees• Maintain all applicant documentation and oversee company-wide recruitment efforts, including job advertising & posting, application review, interviews, and offer letters• Manage and track 160 employees’ health and 401k benefits, review benefits with employees and process enrollment, cancellation or changes, and coordinate annual open enrollment • Report and monitor all worker’s compensation cases and documentation• Serve as employee relations specialist, engaging in employee conflict reconciliation and incident investigation• Ensure compliance with Form I-9 Employee Eligibility Verification, pay data reporting, and harassment prevention training• Participate in termination and offboarding processes to ensure compliance with policies and legal requirements• Supervise employees and provide support to fellow supervisors to effectively manage and motivate their team members• Collaborate with company executives and managers to develop and implement human resource solutions• Developed and maintain comprehensive Standard Operating Procedures for the HR Department• Support Safety Department in ensuring OSHA compliance, incident response, safety regulations, and COVID-19 protocols• Design and execute quarterly employee engagement programs including wellness initiatives

• Provide administrative support and timely responses to the needs of management and office staff while maintaining an assertive, positive attitude• Manage multiple priorities including office organization, customer service, data entry, and special projects • Collaborate/interact daily with executives, associates, staff, guests, and volunteers• Effectively handle highly sensitive and confidential information• Oversee event planning, setup, coordination, and volunteer management to ensure successful results

• Responsible for daily operations of two co-educational, traditional style residence halls housing 230 students• Interviewed, trained, and supervised 10 Resident Assistants• Advised student executive board for LGBTQA and Earth and Mineral Science residential student organizations• Oversaw special interest housing, including the housing contract process, for LGBTQA and Earth and Mineral Science students• Adjudicated disciplinary hearings for on-campus student violations of the Code of Conduct• Performed on-call crisis management and mediation • Oversaw a budget of $3,000 per year for building-wide social and educational programming

• Advised and led weekly meetings, workshops, and discussions for the Council of LionHearts, a 25-person student-leader roundtable from campus service based organizations • Developed student leaders through planning and facilitating an off-campus retreat for 11 service organizations focused on meaning-making, reflection, and values clarification• Coordinated weekly Friday Night Lights Out program with 265 volunteers to save approximately $3,500 and 42,263 kilowatt hours• Facilitated collaboration and program planning with a student steering committee made up of representatives of 10 student organizations responsible for 5 National Hunger and Homelessness Awareness Week events

• Co-taught a semester-long course for Resident Assistants including topics of social justice, crisis management, inclusion, and conflict mediation• Prepared for sessions and lectured about diversity, privilege, and religion and spirituality• Graded written and graphic design assignments for 18 students

• Coordinated, facilitated, and assessed a one-week Orientation Leader training focused on leadership styles, customer service, teambuilding, and diversity and inclusion• Supervised 20 undergraduate Orientation Leaders during three overnight first-year student sessions and two one-day transfer student sessions• Served as the team leader for all Family and Guest programming during New Student Orientation sessions• Planned and directed three Pre-Orientation programs in downtown Philadelphia• Assisted with overnight housing assignments, registration, and supervision of Orientation Leaders and 400 incoming first-year students

• Recruited, interviewed, hired, scheduled, and trained a 30-member student team to conduct guided tours, display professional conduct, perform transcript evaluations, and execute data entry and mailing marketing materials • Counseled students through challenging work and life experiences • Reviewed and edited the Tour Guide Manual to more effectively prepare tour guides and to accurately overview Westmont opportunities and experiences

• Scheduled and coordinated recruitment visits across the West Coast • Interviewed and counseled students and families on the college decision process• Contributed to the development of admission, marketing, and scholarship policies and procedures to increase campus visits and student yield • Evaluated an average of 500 application files and admission decisions yearly• Assisted in planning and executing recruitment programs on-and-off campus, including campus previews, full-tuition scholarship competitions, and admitted student receptions

• Assisted in organizing and training tour guides• Acted as a representative at college fairs• Processed prospective student transcripts • Effectively communicated with high school personnel, prospective students and parents

• Designed creative elements for a three-day Women’s Conference• Coordinated ideas into a strategic plan for each session• Organized production details for each session• Planned and managed rehearsals

• Provided campus tours for prospective families• Addressed questions related to my college experience• Composed various forms of correspondence to prospective students• Called potential students to share college updates and admission information• Organized distribution of school information

• Managed front office• Interacted directly with patients, insurance companies and business associates• Scheduled appointments and received phone calls• Processed insurance billing• Coordinated special projects and office organization• Maintained patient confidentiality