• Helped plan pre-convention logistics, participated in team meets and took notes• Helped design official convention flyer using Adobe Photoshop and Illustrator• Traveled to other conventions to pass out flyers and talk with vendors about our event• Created an official volunteer agreement form for volunteers to read and sign• Reviewed Social Metrics, and recorded them using Excel• Wrote Press Releases about the upcoming event• On site at event, worked with Hotel workers to make the even run as smooth as possible, unloaded cars, directed guests into their panel locations, and provided assistance in any capacity possible.

• Promptly and appropriately developed files to provide an accurate and timely investigation and loss analysis• Analyzed first party claims to determine extent of company's liability• Established and maintained positive working relationships customers, ensuring excellent customer service• Reviewed field inspector reports and adjusted to the policy accordingly• Delivered settlements and declines to customers promptly and respectfully• Answered calls and made outbound calls through out the day, verifying claim information for first reports, and status reports

• Promptly and appropriately developed files to provide an accurate and timely investigation and loss analysis• Analyzed first party claims to determine extent of company's liability• Established and maintained positive working relationships customers, ensuring excellent customer service• Reviewed field inspector reports and adjusted to the policy accordingly• Delivered settlements and declines to customers promptly and respectfully• Answered calls and made outbound calls through out the day, verifying claim information for first reports, and status reports

• Created digital job advertisements on a weekly basis for five different offices• Answered phones daily according to HospitalityStaff’s company standards, and answered any queries related to the company• Created flyers monthly for holidays, upcoming hiring events, and training classes• Completed frequent background checks weekly for each hired employee• Completed a monthly breakdown of all costs directly related to marketing in an excel spreadsheet• Collected and organized all client emails for company and implemented a new email marketing system • Attended hiring events on behalf of the company• Wrote monthly birthday cards, and weekly thank you cards for new clients and current employees• Managed all five offices’ social media pages, including Facebook, Instagram, and Twitter• Managed all five offices’ Google pages, monitored reviews, and updated profile as needed• Created orders for company pens, name tags, and holiday cards

• Managed / created social media schedule using programs such as Photoshop, Adobe Spark, and Buffer.• Helped write, and proofread press releases and official company emails as well as weekly company newsletters on Campaign Monitor• Collaborated with local printing stores to make sure graphics were print ready• Created and analyzed reports on Facebook analytics using Microsoft Excel for grants• Attended seminars, meetings, and classes to help promote Hope at Hand, Inc.• Designed posters, business cards, and hats for Hope at Hand, Inc.• Helped plan, set up, and worked "Jax Poetry fest" with duties such as filming, taking pictures, loading and unloading cars, and checking guests using Eventbrite

• Received payment by cash, check, credit cards, or automatic debits• Issued receipts, refunds, credits, or change due to customers• Assisted customers by providing information and resolving their complaints• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change• Established and identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners• Greeted customers entering establishments• Answered customers' questions, and provide information on procedures or policies. • Maintained clean and orderly checkout areas and complete other general cleaning duties, such as sweeping floors and emptying trash cans