Madeline Bishop Email & Phone Number

Alexandria, VA, US

Alexandria, Virginia, United States

• Support facilitators in delivering engaging and effective virtual education sessions, ensuring a positive and inclusive learning experience for participants.
• Proactively address technical challenges faced by participants and facilitators, troubleshooting issues, and providing timely assistance to maintain a smooth learning environment.
• Manage logistical tasks associated with the LMS and online platforms, ensuring seamless operation and organization of certificate programs.
• Demonstrate strong adaptability by quickly learning and mastering new technologies to support theevolving needs of the Education department.
• Actively seek opportunities to improve processes within ATD’s virtual certificate program delivery.
• Contribute to the piloting of instructional materials and resources to make recommendations for revisions and enhancements to the effectiveness of the programs

• Designed and developed learning content for instructor-led courses, virtual instructor-led courses, eLearning, and hybrid blended situations.
• Designed training materials and performance support tools with corresponding assessments.
• Assimilated new learning theories, approaches, and technology into existing content as needed.
• Built learning activities and resources using LMS.

• Collaborated with SMEs to understand the necessary learning outcomes and advise on appropriate learning solutions and development of training, participant guides, and scripts.
• Leveraged a variety of instructional design techniques and adult learning principles, including developing learning objectives, assessments, learning activities, case studies, job aids, and reference materials.
• Provided instructor-led training on virtual communication tools such as Zoom, EdPuzzle, Canva, and learning management systems in order to transfer an entire in-person curriculum to electronic training modules and.
• Collaborated with a cross-functional agile team to design and develop effective professional learning opportunities that met participant needs while applying best practices for effective, online learning.

Charlottesville, VA

• Managed cross-functional teams of 6-8 to ensure proper execution of university events.
• Directed inquiries for staff and assisted with calendaring and room schedules for scheduled meetings
• Delivered high quality customer service and crisis management for students, employees, visitors, and event clients to maximize productivity and client satisfaction.
• Developed and maintained training and materials for new employees in emergency procedures and workplace protocols.

Master'S Degree (Mt), Secondary Education And Teaching, 4.0

Bachelor'S Degree, English Language And Literature, Psychology Minor, 3.8