Madeline Messerlie Email & Phone Number

Bedford, TX, US

United States

United States

Dallas/Fort Worth Area

Keller, Texas

• Partnered with Education Director and School Director to implement teaching materials that reinforced the curriculum for each individual classroom. Generated a strong emphasis to support and foster gross and fine motor.
• Launched different artistic techniques to educate students about various artists in an engaging and hands on manner.
• Maintained an enrollment of 20-27 students in a Prekindergarten classroom by implementing new materials to help children receive a premium education.
• Designed weekly packets and activities for parents to do at home to encourage current course material, tailored to the specific needs of each child.

Dallas/Fort Worth Area

• Communicated with a variety of insurance companies to create a digital link to perform pharmaceutical insurance reconciliation. Partnered with an associate to help create a streamlined document that each pharmacy could.
• Spearheaded a green project to transfer over 3,500 documents to a digital format on a shared drive.
• Designed and helped to implement tracking of over 30 daily tasks, utilizing advanced functions in Excel so management could easily analyze the data collectively.
• Gathered information on over 100 tasks, processes, procedures and policies to build an employee training manual specific to Member Services.

• Designed and implemented 5 new tracking materials to ensure accurate communication with Facility Maintenance Manager on building, equipment and pool for cleanliness, repairs or adjustments needed.
• Delegated various tasks to ensure and maintain a clean, stocked and maintained club in the retail, Kids’ Club and gym floor.
• Decreased past due balance collection by 85% by coaching team on communicating with members and providing options and ensuring the balance is being collected.

Grand Prairie, TX

• Overhauled retail area to increase visibility of products, ultimately increased sales overall by 17% during time at club.
• Strengthened communication and cross straining between Kids’ Club and Front Desk to ensure both areas are always covered.
• Partnered with Facility Technician to machines and deck areas all maintenance required to exceed standards.

Fort Worth Horne, TX

• Increased retail sales by 13%, including being the highest selling club in the entire company for 3 Monday Madness specials ran.
• Refined the expectations of team members by uniting with the Service Manager to maintain a respectful and drama free environment for all team members.
• Regulated retail and Kids’ Club to be complaint with all policies and procedures, specifically restricting personal phone usage and increasing visibility of retail products.

• Coordinated a cleaning schedule to ensure that all areas of the retail department and Kids’ Club were dusted, cleaned and sanitized.
• Trained 8 new hires while in role in policies, procedures, expectations and best practices.
• Designed at minimum 3 projects and 7 activities for a week-long period for children of various ages (6 months-12 years) to enjoy.

San Diego, California

• Achieved a grant through the City of San Diego in order to allow underprivileged children to learn about community service.
• Created new guidelines to ensure safety and wellbeing of all staff and children by establishing a drop off and pickup system.

Poway, CA

• Collaborated with Massage Director, Massage Night Instructor and Massage Consultant to compose a new curriculum for Massage program.
• Navigated outreach events and online campaigns, which led to a 10% increase in enrollments in the Massage program.
• Authored Ethics, Body Movements, Business Outreach and Client Building & Interaction in new curriculum.

Poway, CA

• Ensured an accurate inventory for all Massage department supplies, including disposable sanitary items for events, a variety of massage lubricants, linens and products for specialty services.
• Coordinated all appointments with other departments to ensure a smooth transition for clients receiving services.
• Monitored freshmen students in basic massage movements and body mechanics, prior to being allowed to take clients.

Greater San Diego Area

• Coordinated with Cosmetologists, Estheticians and Massage Therapists to provide services catered to different events, per the direction of the client.
• Established and maintained a business partnership with Neiman Marcus for fashion shows and complimentary services to help raise awareness of new fashion trends and product availability.

• Conducted educational and entertaining games during meals to encourage hydration and healthy eating habits.
• Monitored and ensured safety of children with Epilepsy, Cancer, AIDS and Asthma.

Holistic Health Practioner, Massage Therapy/Therapeutic Massage

Igetc Requirements, Psychology/ Health Sciences

High School Diploma, General Studies