Madeline Sheppard Email & Phone Number

United States

Illinois, United States

Lansing, Michigan, United States

• Organized office operations and procedures, including scheduling appointments, managing correspondence, and maintaining files, resulting in a 20% increase in office efficiency.
• Coordinated meetings and events by preparing agendas, arranging venues, and managing logistics, ensuring smooth execution and positive outcomes.
• Managed incoming and outgoing communications, including emails, phone calls, and mail, to ensure timely and accurate information flow within the office.
• Provided… Show more
• Provided exceptional customer service by greeting visitors, addressing inquiries, and resolving issues, contributing to a positive and professional office environment. Show less

Tucson, Arizona, United States

• Memorized restaurants tequila stock and accompanying meals that pair well together.
• Multitaksed during the busiest season of the year, including grand opening of resturant.
• Knowledgably recommend menu items based on customer needs and preferences, including upsellingcomplimentary dishes and drinks.
• Managed orders and accompanied financial transactions using the Point of Scale system
• Have mastered excellent customer service skills upon many interactions with customers on… Show more
• Have mastered excellent customer service skills upon many interactions with customers on a daily basis. Show less

Tucson, Arizona, United States

• Ensured optimal guest experience by taking orders, serving dishes, and removing dinnerware, within a timely manner and positive attitude.
• Implementing new menu introdutcions strategies, increasing customer purchases by 10% on average.
• Recommended wine pairings with dishes, along with dessert to provide exceptional experience and dining.
• Knowledgably recommend menu items based on customer needs and preferences, including upsellingcomplimentary dishes and drinks.
• … Show more
• Negotiated resolved customer concerns

Grand Ledge, Michigan, United States

• Maintained professional service while tending to, on average 500 customers, in a fast-paced, local-favorite establishment.
• Serviced guests with food and beverage requests in a timely and friendly manner.
• Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible.
• Memorized restaurant's wine stock and the meal pairings, along with knowledge of restaurant specials, seasonalofferings, and healthy “alternative” choices for those with… Show more
• Memorized restaurant's wine stock and the meal pairings, along with knowledge of restaurant specials, seasonalofferings, and healthy “alternative” choices for those with special dietary needs.
• Performed food preparation duties such as preparing salads, appetizers, and cold dishes along with portioning of dishes according to restaurant standards.

Lansing, Michigan, United States

• Engaged with customers regularly which served to improve my people skills and ability to describe and sell products.
• Communicated orders to the kitchen staff and ensured that all orders were accurate and on time.
• Provided the customers with a pleasant dining experience and quality service.
• Consistently handled money and payment transactions.
• Gained ability to successfully perform duties under difficult or stressful situations.
• Learned to take initiative and support… Show more