I am a recent graduate of the University of Southern California with a Bachelor of Arts degree in English from the Dornsife College of Letters, Arts and Sciences, (summa cum laude) along with two minors in Theatre and Art.I have worked as a tech support operative for the Viterbi School of Engineering for two years, and as a research assistant for the Dornsife Department of Psychology for multiple months. I also have customer service experience with USC Summer Conferences.In my free time, I enjoy creative pursuits—participation in plays or short films, self-publishing a comic, and drafting short stories and novels for submission.
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Research AssistantUsc Dornsife College Of Letters, Arts And Sciences Oct 2023 - May 2024Los Angeles, California, United States• Schedule and survey 50+ lab sessions with subjects using SONA, investigating participant perception thresholds• Operate a one-of-a-kind display board with capacity for microsecond control to administer visual acuity studies• Record and document session results of up to 400 trials through a specially designed program• Liaised between researching professor and students efficiently and cordially -
Camera Operator/Network OperatorUsc Viterbi School Of Engineering Oct 2021 - May 2024Los Angeles, California, United States• Coordinate with 75+ Camera Operators in utilizing equipment to present and record 50+ classes per week• Monitor and adjust multiple forms of recording equipment (e.g. Panopto, WebEx, Zoom, OBSBOT) to ensure quality content for 4000+ Viterbi students• Correspond with and support 30+ professors in broadcasting lectures to students• Supervise up to 8 classes simultaneously, troubleshooting technical issues quickly as they arise -
Summer Customer Service StaffUsc Summer Conferences May 2022 - Aug 2022Los Angeles, California, United States• Performed administrative tasks--preparing room keys, answering phones, checking guests in through IRIS• Communicated and cooperated with multiple USC departments and residential customer service centers across campus to offer relevant assistance to 600+ guests• Facilitated financial transactions with guests, keeping financial and personal information secure and confidential• Resolved guest issues cordially and promptly, ensuring delivery of excellent customer service
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Fulfillment SpecialistTarget Nov 2020 - Jan 2021Indiana, United States• Enabled e-commerce by selecting 150+ items daily to fulfill online orders within a 30- or 60-minute timeframe• Prepared and packaged 200+ products for shipping, inventoried 150+ goods in storage • Provided customer service as a cashier to 200+ guests in-store during the holiday season
Madeline H. Education Details
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Southport High School4.45
Frequently Asked Questions about Madeline H.
What is Madeline H.'s role at the current company?
Madeline H.'s current role is English Student at University of Southern California.
What schools did Madeline H. attend?
Madeline H. attended University Of Southern California, Southport High School.
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