Madeline Hug Email & Phone Number

Los Angeles County, California, United States

Los Angeles County, California, United States

-Oversaw day-to-day order management operationst of an e-commerce retail business specializing in custom-made upholstery and dropship case goods-Collaborated with the Operations Manager to develop and implement process initiatives across departments-Worked closely with the Accounting team to maintain payment schedules, mitigating delays and unnecessary.

Los Angeles Metropolitan Area

- Support day-to-day order management of e-commerce retail business specializing in custom-made upholstery; create and submit POs to factories and vendors as well as oversee PO deadlines- Execute a high volume of customer inquiries regarding updates about shipping ETA’s and progress of custom made furniture using Front helpdesk software- Receive inbound.

E-Commerce

-Proactively research and source high-quality vintage inventory, utilizing a comprehensive understanding of market trends and customer preferences.- Meticulously curate and present compelling vintage clothing collections on various e-commerce and social media platforms, ensuring a distinctive and cohesive brand aesthetic.- Oversee the end-to-end shipping.

Greater Los Angeles Area

- Oversaw daily operations of 50+ brands at high-end jewelry and homewares boutique; inventory management, budgeting, scheduling, loss prevention, and client relations - Developed and implemented optimized workflow processes for bespoke client project requests- Provided training, mentorship, and management to a team of sales associates in business best.

Greater Los Angeles Area

- Developed proficient knowledge of all 50+ artisans and designers sold in boutique - Provided expertise product and material knowledge of stones, metals, and antique and handcrafted jewelry to better inform client purchase decisions, resulting in higher sales revenue- Increased customer satisfaction and retention by building strong professional.

Los Angeles

-Key Holder with proficient knowledge of the entire skincare and haircare product line.-Conducted skin consultations and recommended products based on client concerns and skincare needs. -Assisted West Coast Visual Merchandiser on campaign displays for product launches across all Los Angeles store locations. -Assisted in opening three Los Angeles Locations.