• Manage the daily work flow activities for the Target account, whose sales bring in ~$7,000,000 a year.• Lead a team of four members by delegating tasks and solving issues that arise, in order to ensure the account runs smoothly.• Handle the internal sales call twice a week to communicate how the day-to-day responsibilities on the team are running.• Maintain an order tracker to stay organized by inputting shipment information and production updates along the way.• Preserve relationships with sales reps, customers, and vendors to ensure orders are placed and produced in a timely manner.• Work daily with customers on potential orders, from sending ideation decks and pricing to getting the order itself to the vendor.• Stay up-to-date with website maintenance and lead weekly calls to make any changes to the site necessary.

• Communicated directly with suppliers to find the best cost savings for the customer.• Focused on an average of 12 quotes per day, for quantities ranging from 25 to 200,000 items.• Worked with a national team of 20 buyers in order to efficiently receive quotes back within 24 hours.• Went above and beyond for the customer service team and vendors in order to improve in Sourcing relationships.

Coordinator• Supported 200+ cast members by providing guidance on dealing with difficult guests or situations.• Grew in my ability to lead a group of individuals and work as a team in order to successfully run the stores.• Performed daily sales reads to update leaders on the revenues each store had made throughout the day.• Pulled pick lists in SIMBA 3 times every day in order for the stores to be properly filled by the floor stockers.Trainer• Taught incoming cast members the four keys basics and each of their important traits.• Demonstrated the skills in order to grow in the company and become an excellent cast member.• Trained a total of 7 cast members for the fall season, including leaders, college program, and heart of house.Front of House• Worked in a fast-paced environment with up to 69,000 guests on busy days.• Received 7 recognition cards for performing excellent guest service and courtesy to those around me.• Utilized “merchantainment” skills by demonstrating merchandise, resulting in an increase in sales.

• Assisted both accounts receivable and accounts payable managers in administrative tasks.• Worked with Microsoft GP in posting daily cash journal entries.• Posted payments to customer accounts in Daybreak LS as well as adding totals to Excel spreadsheet.• Improved in teamwork skills by filing and scanning bank reconciliations and general ledgers of all accounts.

• Contacted more than 2,000 potential clients and offered free updated quotes on insurance.• Created an unofficial database from hard copies of cold call numbers in order to easily access information.• Improved customer service skills by learning to deal with difficult conversations.• Successfully sold insurance to multiple clients by personally contacting them and gathering personal information.

• Improved leadership skills by teaching elementary aged children beginning and advanced swimming techniques. • Instructed private one-on-one and group lessons of up to five children.• Utilized a wide range of communication skills when interacting with parents and children.

• Managed accounts of 3 partners and 2 salesmen, including commissions and payroll.• Performed conference calls with many of the 2,500 clients to collect weekly payments.• Reorganized files and added commission reports to Excel spreadsheet for quick access.• Communicated with the managing office in Ohio in order to receive sales orders and determine payables and anticipated receivables.

• Performed administrative duties, while helping management and servers whenever needed.• Greeted customers at the door and organized front desk in order to quickly deal with customer questions.• Brainstormed marketing ideas in order to promote the restaurant more effectively.