• Holds licenses in Property, Casualty, Health, and Life Insurance by the AL Department of Insurance• Acts as a financial advisor to help manage the risks of customers everyday lives• Increases book of business through value- and need-based conversations and remarkable customer service • Works with the agent to establish and meet marketing goals• Assists in the training and onboarding of new team members• Manages and creates content for all social media platforms (Facebook… Show more • Holds licenses in Property, Casualty, Health, and Life Insurance by the AL Department of Insurance• Acts as a financial advisor to help manage the risks of customers everyday lives• Increases book of business through value- and need-based conversations and remarkable customer service • Works with the agent to establish and meet marketing goals• Assists in the training and onboarding of new team members• Manages and creates content for all social media platforms (Facebook, Twitter, Yelp)• Services accounts and participates in development, underwriting, and marketing• Generates leads and establishes various networking strategies to increase sales Show less

• Developed and implemented marketing strategies to turn leads into clients• Undertook daily administrative tasks to ensure the functionality and coordination of the company activities• Conducted marketing research and analyzed client questionnaires/surveys• Generated performance reports and documents into CRM database• Prepared client reviews and email marketing campaigns

• Grew the social media following by 3,300 followers and increased sales by $4,996.16 (139 orders)• Planned the Grand Opening Party of their first office and retail store and assisted in the planning and networking of monthly events and pop-up shops• Marketed the retail store through advertising and assisted in the development of the shopping experience• Took, packaged and shipped customer and wholesale orders and increased wholesale sales by 39%• Researched and monitored new… Show more • Grew the social media following by 3,300 followers and increased sales by $4,996.16 (139 orders)• Planned the Grand Opening Party of their first office and retail store and assisted in the planning and networking of monthly events and pop-up shops• Marketed the retail store through advertising and assisted in the development of the shopping experience• Took, packaged and shipped customer and wholesale orders and increased wholesale sales by 39%• Researched and monitored new and existing Wholesale business opportunities daily through social media techniques and networking and increased the potential wholesale accounts by 402 in Excel• Wrote and sent a total of 700 handwritten thank you notes with customer packages to go above and beyond in customer service Show less

• Exceeded individual and sales goals on a regular basis and promoted sales and loyalty programs• Provided excellent customer service by greeting, engaging, and thanking every customer• Maintained an efficient and courteous checkout for the holidays• Knowledgeable about all store and salon promotions• Utilized effective interpersonal skills with employees and communicated with team of up to 20• Recognized and resolved issues before they arose and addressed customer concerns

• Generated performance reports and scanned documents into database• Prepared client reviews and emailed marketing campaigns• Provided customer service in general administrative assistance• Mailed reports and labeled CDs for clients