- Manage around 10 sales projects at a time, delivering them on time and within budget, resulting in 30% increase in project efficiency.- Analyze sales data and metrics to optimize strategies, resulting in 5% increase in sales conversion rates.- Create and contribute to an average of 2 SOPs (Standard Operating Procedures) per month that increase efficiency in the company by 20% overall.- Document technical or operations processes in visual workflows / flowcharts for training materials and as a tool to identify to higher management areas of needed improvement.

- Generated comprehensive reports that improved sales forecasting accuracy by 60%. - Assisted Inside Sales Manager with launch of new offshore Intake department of 10+ team members using new ServiceNow platform.- Lead 4DX team to reduce sales escalations from 24% to 18%, which my team positively surpassed the goal by 4%. - Built visually appealing and user friendly Excel interactive dashboards to aid in sales strategy creation by sales managers and executive leadership to contribute to a hyper-growth start-up company.

- Accurately input ~ 100 commission orders weekly, meeting 100% of payroll expectations. - Meets weekly sales goal by Inputing ~ 75 agreements a week into company software (PestPac), to process $25,000 - $50,000 in revenue. - Monitor sales and implement protocols and procedures to ensure compliance.- Successfully distribute 40 leads per week to sales representatives, which resulted in a 63% YOY increase in 2022. - Collaborated with VP of Marketing to create a successful survey campaign and contest achieving a 98% customer response rate.- Audited and edited company website to enable quality assurance.

- Boost SEO through captivating newsletter and blog articles to educate and drive sales.

- Supported Marketing Manager and C-Suite level executives by sourcing and analyzing membership data to identify trends and develop sales forecasts.- Contacted ~ 50 members a day to inform them of new products and offers to generate high-ticket sales.- Monitored and analyzed marketing and sales data to drive KPIs and positively impact sales strategy.- Created and implemented Constant Contact email marketing campaigns that exceeded lead generation objectives.- Ran successful demos and events highlighting national marketing campaigns to drive member education and meet sales goals.

- Assisted sales director in reaching record sales goals by managing email inboxes, scheduling meetings, and screening calls.- Supported high-performing Sales Managers by completing expense reports in a timely manner.- Completed government applications for contracted meeting groups.- Used Delphi CRM software to query large batches of data to create reports that tracked sales more effectively.- Increased sales by researching ~ 10 potential clients per week using LinkedIn, Google, ZoomInfo, and other social media platforms.- Input 10 - 20 complex contacts a week for future meetings to be held at the resort.- Communicated daily with all departments to ensure events were executed successfully. - Properly planned and organized FAM sales trips for vendors to promote referrals for the resort

- Increased room upgrades sold by 70%.- Co-created training guide for new front desk agents, to improve onboarding and retention rate.- Improved and implemented safety protocols, increasing guest and employee safety and reducing safety related expenses.

- Used exceptional customer service to check in an average of 50 to 100 guests per day.- Achieved top 2 status in the upselling program.- Used effective cross-functional communication to handle large meeting groups, weddings, and check ins at once and direct guests appropriately.

- Lead start-up law firm in successful re-brand.- Used graphic design skills and collaborated with design firm to create new logo that was always a positive talking point among those in our industry and clients alike.- Optimized and / or created social media platform profiles relevant to the company and used HootSuite to post at least once per day using a strategic social media marketing campaign. (Transitioned from article reposts to more personal content related to us as people and offered educational content to help the community and to establish and maintain credibility in the legal space.)- Increased engagement by about 80% and got positive business reviews across Facebook and Google through client communications.- Created and fostered relationships with more than 10 clients, through visually pleasing and well researched monthly recap presentations, event planning, and consistent representation at local business groups. - Secured Florida State Minority Supplier status and worked with development council to bid on government contracts.- Promoted managing partner’s expertise to his network to successfully achieve ranking in FL Legal Trend Managinze 2017.- Lead and onboarded new CRM software, organized and analyzed raw data to create reports, budgets, and report business predictions to CEO.