Madeline Reagan Email & Phone Number

Phoenix, Arizona, United States

- Facilitate study protocol, guiding participants through sessions, providing necessary clarity and support.- Collected user data and feedback to inform product development

Columbus, Ohio, United States

- Conduct and analyze qualitative and quantitative data from hundreds of formative and summative research sessions, using methods such as usability testing, generative co-ideation, rapid iterative testing and surveys.- Perform multiple expert evaluations including UX audits, heuristic evaluations, and research gap analyses. - Deliver actionable insights to clients across multiple industries including automotive OEMs and technology companies, healthcare tech. developers, insurance providers, and more.- Provide interaction and design recommendations and create engaging & interactive deliverables in a variety of formats (e.g., slides, Adobe XD, Figma).

- Collect and review analytics for a variety of department websites/processes across Arizona State University.- Conduct user testing to understand user needs, identify usability violations, and determine severity of issues found.- Identify solutions that are implementable for stakeholders and translate insights into a concise, informational report.

Rochester, Minnesota Area

Collected and analyzed data as a graduate research intern for the Kern Center for the Science of Healthcare Delivery. Contributed to a paper on surgeon workload and the effects of surgical specialty and will present the findings at the Annual Meeting for the Human Factors and Ergonomics Society.

My primary duties include helping the Polytechnic School of Engineering academic advising staff with Freshman success and retention initiatives, including Freshman orientation, ASU 101, calling campaigns, and other projects focused on First-year success. Additionally, I help the front desk with phone or in-person inquiries.

Arizona State University - Polytechnic School Advising Services

Employed as Peer Advising Coach, both to undergraduate and graduate students, for Ira A. Fulton Schools of Engineering in The Polytechnic School Advising office. This involves meeting with students to assist in choosing courses to satisfy their degree, assisting with retention-based projects including preparing for and helping with New Student Orientations, and the calling of students whom have not enrolled in the upcoming semesters.

Arizona State University - Polytechnic School Advising Services

Employed as Team Lead and Student Success Aide for The Polytechnic School Advising office. This involves training new student employees who will be responsible for providing front line support at the reception desk and call center for academic advisors. In addition, a team lead schedules six student employees for adequate front desk coverage, triages walk-in inquiries, and completes any special projects assigned by advising staff during school events.

Volunteer in Dr. Nancy Cooke's Human-Robot Interaction lab transcribing data and assisting in pilot testing, including recruiting and running participants through design. Assist Dr. Erin Chiou in ADAPT lab with literature review, poster creation, and presentation at Southwest Robotics Symposium.Assist Dr. Devina Wadhera with college student food study, including study design, survey creation, and data collection.

Lubbock, Texas Area

Participated in the Texas Tech Department of Psychological Sciences Research Experience for Undergraduates program funded by the National Science Foundation. Assisted Dr. Keith Jones in conducting research aiming to study human-robot interaction, specifically focusing on the topic of anthropomorphism.

Master Of Science - Ms, Human Systems Engineering, 4.00

Bachelor Of Science - Bs, Human Systems Engineering, 3.67

Activities and Societies: Barrett Poly Dean's Advisory Board member, Barrett the Honors College - Polytechnic School mentor, Barrett.

International Baccalaureate Diploma

Activities and Societies: International Baccalaureate diploma, Scholastic diploma, Varsity athlete - Tennis