ProfileHighly self-motivated, flexible, pragmatic, energetic and a people-oriented person. Strong in building & maintaining relationships based on trust and respect. I enjoy helping people and teams grow, making their lives easier, more successful & fun. Working towards goals together with stakeholders from diverse backgrounds, expertise and organizational settings makes me happy.Key SkillsPeople Management, NLP & Personal Development, HRM, Training & Coaching, Lean Management, Solid written and verbal communicatorLanguages: Dutch Native, English & German Fluent, Spanish Conversational Key Activity Fields People Management: MHB leading a team (10 HC - USA, Netherlands, Romania) of KAMs, AMs, Back-Office Reps, Technical Engineer Heras: Leading a team (37 HC) of Service CS Team Leads & Reps, Inside AMs, Operations CS Reps & Technical EngineersFluke: leading a team (16 HC - UK, Netherlands, Germany) of Strategic CS Team Leads & Reps, Inside AMHuman Resource Management:MHB, Heras, Fluke: People development, coaching, culture, HR PolicyRandstad Germany & The Netherlands: Recruitment & SelectionStichting De Kleine Burcht: Collective Labour Agreement, Contracts, Absence PolicyTraining, Coaching & People DevelopmentTraining: training my team on skills, processes, standard way of work, communication, leveraging knowledge & skills Coaching: people in my respective teams & individually outside of organisational settingsPersonal Development: motivating & supporting myself and team members on personal growth, development and to grow into next roles
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Company Trainer And CoachEquansEindhoven, Nb, Nl
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Sr People Manager/Head Of SalesMhb Mar 2024 - PresentHerveld, Gelderland, Nederland* Team management: leading a team of Account Managers, Back-office Representatives and a Technical Engineer * Culture change: creating a healthy team culture and environment: from presence-based management to result & trust-based management* People development: Team- and individual training and coaching, * Business Management: Meeting Sales & Sales Back Office Team KPIs* Transitioning from customer to partner experience* Setting KPIs and implementing Daily Management -
Coaching & Development, San Francisco UsaSelf-Employed Jan 2023 - PresentSan Francisco Bay Area/The NeherlandsCoach* Transformational coaching on individual base* UNLP Master / Practitioner
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Sr Manager Operations Customer Support Team & Sales TeamHeras Nov 2020 - Dec 2022Oirschot, North Brabant, Netherlands* Team management: leading a team (37HC) of Operations Customer Support professionals & Sales representatives in 4 locations in the Netherlands* Corporate governance & policies: Member of the Dutch Management Team* Internal Auditor* Team and individual Coaching & Training* Define, implement, and sustain efficiency / process improvements -
Sr Manager Emea Strategic Customer Support TeamFluke Corporation May 2018 - Oct 2020Eindhoven Area, Netherlands* Team management: leading the EMEA Strategic Customer Support Team (16HC) located in the UK, Germany & the Netherlands* Managing Team Performance and Personal Development of team members* Setting KPIs, implemented through Kaizen & sustained with Daily Mgt. * Process improvements, Standard of Work process implementation * Root Cause Analysis by applying Problem Solving Process, 5-Why* QBRs with Strategic Customers, Voice of Customer, feedback management -
Account Manager BeneluxFluke Corporation Apr 2015 - Apr 2018Eindhoven, The Netherlands* Strategic/Key Account Management; management of strategic accounts* Meeting and exceeding Sales Growth targets* Acquisition and Lead Generation & Funnel management * Direct report: Coaching and Managing the Inside Account Manager -
Inside Account Manager DachFluke Corporation Feb 2015 - Mar 2015Eindhoven* New customer acquisition* Upselling to existing customers & Contract renewals -
Emigration To Barcelona, SppainEmigration Sep 2010 - Dec 2014Sitges* Family building * Learning Spanish
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Recruitment Consultant, Stuttgart, GermanyRandstad Jan 2008 - Aug 2010Sindelfingen, Baden-Württemberg, Germany* Market segment Production* Recruitment & selection, pro-active recruiting & selecting * Customer acquisition, pro-active and reactive* Unit management, managing the resource pool -
Recruitment Consultant, Eindhoven, The NetherlandsRandstad Feb 2007 - Dec 2007Eindhoven, North Brabant, Netherlands* Market segment Finance* Recruitment & selection, pro-active recruiting & selecting * Customer acquisition, pro-active and reactive* Unit management, managing the resource pool -
Family Building, Neerpelt, BelgiumFamily Building Jan 2003 - Dec 2006* Raising my 4 young children* Catering Industry (evening hours)
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Jr. Hr ManagerStichting De Kleine Burcht Kinderopvang Mar 1999 - Mar 2002Sittard, The Netherlands• Recruitment and Selection of temporary and permanent employees• Create employee contracts• HR policy/collective labor agreement activities• Monitor & analyze sick leave trend and positive actions to decrease sick leave
Madeline Treffers Education Details
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Lean.NlLean Change Management -
Heemskerk AcademyInsights Discovery -
Fluke Netherlands -
Randstad Germany -
Randstad The Netherlands -
Human Resource Management
Frequently Asked Questions about Madeline Treffers
What company does Madeline Treffers work for?
Madeline Treffers works for Equans
What is Madeline Treffers's role at the current company?
Madeline Treffers's current role is Company Trainer and Coach.
What schools did Madeline Treffers attend?
Madeline Treffers attended Unlp, Lean.nl, Heemskerk Academy, Fluke Netherlands, Randstad Germany, Randstad The Netherlands, Hanzehogeschool Groningen / Hanze University Of Applied Sciences Groningen.
Who are Madeline Treffers's colleagues?
Madeline Treffers's colleagues are Mike Willems, Harry Van Dalen, Maaike De Bordes, Abdul Hakim, Ionut Eugen Dracea, Peter Van De Bruinhorst, Osmar Carneiro.
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