Madelyn Castillo, Shrm-Cp Email & Phone Number

•Assist in designing, implementing, and administering of policies; responds to inquiries regarding policies• Advise managers and supervisors regarding appropriate resolution of employee relations issues• Partner with our Environmental Health & Safety department and operations leadership to promote and ensure a safe work environment• In charge of recruiting and staffing of new team members for hourly positions• Conduct New Hire orientation and on boarding• Attend job fairs and recruitment events• Provide local benefit administration and assists team members on proper utilization of benefits provided• Generate and maintain reports to track metrics and data • Assist in coordinating company events• Regularly spend time on production floor to be available to all employees• Assists the Manager of Human Resources in the administration of medical, dental, life insurance, disability, 401K, FMLA, and incentive benefits.• Perform other duties as necessary when directed to do so to support business needs• Observe all safety rules and uses the proper safety equipment at all times•Submit Performance Appraisal Forms for processing•Track Safety training completion progress and generate reports for Quarterly incentive•Serve as a back up for Payroll HR Generalist•Point of contact for advertising initiatives•Track workforce gaps•Coordinate Internal interviews •Create monthly Newsletter•Work in conjunction with Training department to identify training gaps affecting promotion opportunities

Woodbury Heights , New Jersey, Us

• Formulate policies and procedures for recruitment, testing, placement, classification, orientation, Benefits, and labor and industrial relations.• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.• Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies. • Develop methods to improve employment policies, processes, and practices and recommend changes to management.• Evaluate and modify benefits policies to establish competitive programs and to ensure compliance with legal requirements. • Prepare personnel forecast to project employment needs.• Payroll• Manage unemployment account• Work with clients on implementing policies and procedures• Coordinate orientation and tours of facilities for new employees• Conduct job fairs and internet recruitment• Onsite coordination: provide support, leadership, and instructions to more than fifty warehouseassociates • Supervised production floor to ensure proper work practices• Provide support to warehouse management in managing all temporary associates working onsite• Formulated rosters, timesheets, and procedure sign off documentation• Operate as the lead point of contact for all matters specific to my account/client• Build and maintain strong, long-lasting customer relationships with client• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors• Ensure the timely and successful delivery of solutions according to customer needs and objectives• Forecast and track key account metrics• Identify and grow opportunities within territory and collaborate with sales team to ensure growthAttainment• Assist with high severity requests or issue escalations as needed

• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.• Answered telephones, directed calls, and took messages.• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.• Communicated with students, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.• Opened, sorted, and routed incoming mail, answered correspondence, and prepare outgoing mail.• Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.• Computed, recorded, and proofread data and other information, such as records or reports.• Typed formatted, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers or typewriters.• Completed work schedules, managed calendars, and arranged appointments.• Reviewed files, records, and other documents to obtain information to respond to requests.

Bachelor'S Degree, Business Management

Study Abroad Program (Spain), International Business