• Leads the planning, promotion, and execution of office events, including cultural and social programming for international students, promotion and resource-based events for study abroad students, and globally-focused events for the entire campus and wider community to provide exposure to different cultures, languages, and viewpoints• Serves as primary coordinator for faculty-led study abroad programs by advising student applicants and participants, managing applications and student files, and assisting with travel logistics• Manages hiring, training, and supervision to student staff and oversees reception operation• Coordinates general office and events expenditures and budgeting as well as processing invoices for portfolio of study abroad programs

• Contributed to and led the planning and execution of events and programs, including small-scale (10+ attendees) student engagement activities as well as larger-scale events such as International Student Orientation (100+ attendees) and the annual International Festival (2,000 attendees)• Provided direct supervision to staff of 12 student assistants and oversaw front desk operations and customer service, ensuring a welcoming, helpful, and inclusive experience for international and domestic students• Administered financial processes for the office, including processing invoices, overseeing purchasing, and monitoring the budget• Served as building manager and oversaw facilities and the room reservation process

• Delivered quality, sensitive customer service and served as first point of contact for all clients and visitors and assess and serve their immediate their needs• Scheduled clients, facilitated new client intakes, and assisted in managing calendars for 30+ providers• Performed administrative duties such as filing and organizing paperwork and records, data entry, managing records databases, and maintaining office and waiting areas• Assisted in launching social media strategy and generating promotional and informative materials

• Worked with center staff and students to design, manage, and execute campus programs including LGBT History Month, Trans Week of Awareness, Gaypril, and more• Developed, evaluated, and presented LGBTQ cultural competency curriculum and related materials and activities• Led LGBTQ educational committee, with tasks including running meetings, maintaining minutes, scheduling, etc• Represented office at internal and external outreach opportunities such as organization fairs, prospective student events, and student engagement programs• Performed internal research contributing to third party rankings and assisted with office’s grant initiatives• Contributed to office marketing efforts by managing and generating content for office’s social media, as well as designing and distributing promotion materials

• Conducted comparison-based research on comparable programs and policy at outside organizations and institutions• Planned and led events for >20 attendees facilitating dialogue and promoting an inclusive campus atmosphere• Collected and evaluated institution-based information for campus climate survey of diversity and inclusivity• Evaluated LGBTQ+ cultural competency curriculum and revised materials• Lead biweekly educational workshops on LGBTQ+ issues for campus community• Create informative materials such as brochures and PowerPoints regarding LGBTQ-related topics