*I work here when I am home in the cities for breaks or various weekends*Crew Leader, Lettermen Sports, Blaine, MN September 2013 – Present• Answered phone calls from customers• Called customers to inform them when their orders were ready to be picked up• Worked with money in a till and a point of sales system• Helped customers that came into the store with anything they have questions on, need to find, or place an order for them • Organized and cleaned the retail floor, fold apparel, stock any items needed on the floor, • Did returns and exchanges • Made sure my fellow employees are being productive • Assisted the owners of the business with anything they needed done

I represent Phi Sigma Sigma-Iota Zeta chapter on our social media platforms, Instagram, Twitter, and Facebook. I also am in charge of helping update our website, as well as our blog, and printing posters or cards for different events we are throwing such as philanthropy, fundraising, and recruitment.

Team Member, Adventure Zone, Duluth, MN October 2014 - Present• Helped customers with purchases• Answered phones and answered customer’s questions• Handled and maintained money in a till and worked on a point of sales system• Hosted birthday parties; took their food/drink order, brought them food/drink order, catered to their needs for their allotted time• Cleaned the building when it was slow• Organized items behind the desk

Business Analyst, The Cleaning Authority, Ramsey, MN July 2016 – August 2016• Organized files and computer server • Created a new operations manual for the company• Emailed customers to inform them of their cleans• Called customers to inform them of their clean time• Created task flow charts for each task within the office, each task was broken into simple steps • Spent a lot of time using Microsoft Word and Xcel, and Adobe Photoshop and Illustrator• Summer intern