Madelyn (Maddy) Schopf Email & Phone Number

St Paul, Minnesota, United States

- Providing coordination, oversight, and guidance of the electronic data systems, training, implementation, and maintenance of data systems - Develops and manages version control in procedural documents - Creates and publishes GovDelivery emails to a subscriber list of 7,000+ stakeholders averaging 60% open rate- Contributes to the development and analysis of program key performance indicators (KPIs)- Coordinate and participate in the dissemination of information and educational activities regarding the statutes, rule policies and procedures

Greater Minneapolis-St. Paul Area

- Completed training on how to create accessible documents to ensure the contents of my work can be easily understood- Orchestrated onboarding and created training resources and documents for new staff- Integrated a unit wide call-in ticket request system to streamline the high volume of telephone call that the unit receives each day thus reducing information gathering errors- Managing multiple projects simultaneously while working under tight deadlines set by the BCA- Issues fugitive warrants and detainers in compliance with Minnesota law and DOC policy

Greater Minneapolis-St. Paul Area

- Social Media member of the DOC Leadership Team’s “Person Centered DOC Recruitment Implementation Team” - Facilitated the transition from in-person to ITV/Zoom for the entire state - Developed a process to curb the rate of infection for COVID-19 across the entire states’ jail and prison system- Assists in SharePoint systems integration and planning for a unit wide SharePoint update - Schedules 50+ Hearings weekly across all 87 Counties in Minnesota utilizing Microsoft Access- Prepares and processes audio recording requests from incarcerated individuals, private attorneys, and state public defenders - Works directly with appellate public defenders, agents, county jails, and Hearing Officers to compile a weekly hearing schedule and facility schedule

Greater Minneapolis-St. Paul Area

- Managed the Twitter, Instagram, and Facebook accounts to post promotions for conferences, public meetings, and employment opportunities for the agency - Familiarized myself with The Americans with Disabilities Act (ADA) and incorporated alt text and closed captioning to content to maintain a social media presence suitable for diverse audiences - Utilized Plain Language in social media posts to allow more readers to quickly understand the message while saving time and resources - Monitored the agency’s social media accounts to interact with the community while tracking and analyzing the audience’s interests - Fundamental understanding of video and photography editing - Assembled a digital brochure that was shared on social media highlighting the Minnesota State Fair’s accessibility options, American Sign Language Day at the Fair, and booth locations for legislators and the MN Council on Disability - Monitored conversations on social media platforms and maintained a consistent, effective media presence- Assembled and processed 300+ invoices in Excel to ensure proper purchasing and payment - Orchestrated the assembly of the Collaborative Conference folders with all the proper paperwork to ensure the keynote presentations go smoothly - Authored and developed social media posts highlighting keynote presenters and exhibitors for the 2019 Collaborative Experience Conference as part of a marketing strategy

Greater Minneapolis-St. Paul Area

- Independently researched all 50 states' human service listings and services available for DeafBlind citizens to find any gaps in Minnesota's DeafBlind service offerings - Conducted a nationwide survey on Support Service Providers (SSP) level of pay. Recommend that Minnesota SSPs be paid at least the U.S. average based on survey/research results - Organized and prepared 20 years' worth of historical documents to be archived at the Minnesota Historical Society to prevent data loss- Selected to be one of 11 Executive Pathways Interns from a competitive pool of 200+ applicants - Prepared concise and meaningful reports in Word and Google Docs based on research findings and data to support the staff's strategic planning process- Assembled spreadsheets in Excel to compare and contrast collected data- Composed professional emails to community stakeholders and government agencies using Outlook- Coordinated efforts among several community organizations to increase the use of closed captioning in Minnesota - Transcribed audio into text on YouTube videos so closed captions can be added to make the videos accessible to all viewers

Duluth, Minnesota Area

- Selected to be one of two TA’s from a competitive pool of applicants - Proctored exams throughout the semester, ensuring the academic integrity of 200 students and maintaining an appropriate testing environment - Prepared cumulative review materials and guided study session with students prior to exams

Duluth, Minnesota Area

Bachelor Of Arts - Ba, 3.8/4.0

Transferred from the University of Minnesota Duluth. Recognized on the College of Liberal Arts Dean's List (Fall 2018, Spring 2019).

Bachelor'S Of Art, Criminology, 3.8/4.0

Activities and Societies: UMD American Sign Language (ASL) Club member and Treasurer, Volunteer Note-taker at Disability Resources, UMD.