Madelyn Thomas Email & Phone Number

Phoenix, Arizona, United States

· Drive customer outcomes, product adoption and customer experience· Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores· Reduce churn and drive new business growth through greater advocacy and reference ability· Work closely with the sales team to align on strategies, renewal forecasting, and.

Phoenix, Arizona

Serve as the main point of contact and application subject matter expert during the implementation process, including UAT, on site go-live support and post implementation.Analyze and document requirements, workflows, and reporting requirements with customer.Document, monitor and track all current implementation projects with current and new customers, to.

Phoenix, Arizona Area

Responsible for the procurement of goods and services of the facility (ex. medical supplies, office supplies, and contracted services) within budgeted guidelines. Responsible for monthly inventory of medical supplies. Performs technical billing audits and take corrective action. Conduct customer service training for clerical and administrative support.

Phoenix Area, Arizona

Conduct needs analysis to determine training needs and collaborate with leadership and SME to develop trainings. Design and revise trainings as needed to include presentation, lesson plans, and handouts. Create and implement e-learning courses. Deliver monthly new hire orientation trainings and in-services as needed. Facilitate monthly trainings by.

Phoenix, Arizona Area

Conduct/implement special projects under the direction of the DON. Assist in recruitment efforts of Nursing Staff. Created an Access based staffing database for the scheduling needs of over 300 clinic staff. Developed a training program for the newly created staffing database Manage staffing schedules and resolve issues.

San Jacinto, CA

Trained teaching staff on grading process and student information systems on an ongoing basis.Conducted individual training for new hires and substitutes and offer additional training as needed. Enrollment process: scheduling appointments, verifying paperwork and entering student data in the Student Information SystemMaintain student records, request.

Phoenix, Arizona Area

Take calls from prospective students and advise on educational options for undergraduate and graduate degree programs within the College of Education. Certified to advise on credentialing requirements for the State of Arizona, California, Utah, Nevada, and Texas. Enroll students in degree programs according to students educational plans and assist students.

Rancho Cucamonga, CA

Managed customer service inquiries and complaints with exceptional customer service. Coached/trained a team of 14 sales reps insuring the team consistently met monthlyquotas. Daily operations: purchasing materials/supplies, bank deposits, and coordinating storemaintenance. In charge of recruitment of customer sales representatives as well as performance.

March ARB, CA