Madelyn Lambert Email & Phone Number

Medina, Minnesota, United States

Minneapolis, MN

• Responsible for re-engaging customers in trial who are unsatisfied with their purchase for any reason.
• Coordinate repairs, exchanges and returns.
• Answer calls from customers who are not comfortable in their bed and offer them individualized sleep solutions.
• Use Save the Sale tactics to lower the return rate.
• Conduct follow-up calls to customers and strive for first call resolution.
• Answer customer service calls and resolve all questions and concerns.

Greater Minneapolis-St. Paul Area

• Perform high-level, administrative work, including frequent complex and confidential clerical work organizing, scheduling, coordinating, researching, compiling, exchanging and analyzing information.
• Participate in administrative functions such as budgeting and developing spreadsheet tracking reports.
• Direct services, such as maintenance, repair, purchasing and replenishing supplies, mail and files.
• Research, prepare and edit reports and presentations
• Assist in implementing property activities, internal and external.
• Manage all Insurance Certificates for Tenants and vendors.

Greater Minneapolis-St. Paul Area

• Coordinate all daily activities of the store.
• Ensures each client receives outstanding client service; greets and acknowledges every client to build brand loyalty.
• Ensures our clients receive superior after sales service.
• Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
• Ensure visual guidelines are maintained.

Minnetonka, MN

• As a lead stylist on weekends and weeknights, I manage the styling floor and stylists to ensure all customers are attended to.
• Provide prompt and efficient customer service.
• Execute planograms and maintain store merchandising standards.
• Proficient in Celerant.

• Attended to clients, served as a face of the studio, supervised children, maintained studio, and prepped for future classes.
• Responsible for opening and closing the studio.

Wayzata, MN

• Full-time summer nanny for three summers.
• Maintained clean house, ran family errands, drove kids to and from activities, prepared meals, and supervised play.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Business Administration And Management, General