Madelyn Rhodes Email & Phone Number

Columbus, In, Us

Greenwood, Indiana, United States

- Developed and implemented three processes to streamline, improve workflow, and ensure good manufacturing practices are being met throughout the Clinical Development and Research Team- Coordinated and managed multi-functional teams to drive high-end results and completed proper data collection at the conclusion of each event- Constructed and executed the usage of an electronic ancillary ordering system to decrease the discrepancies in inventory values and provide a chain of custody log for the handling of materials- Led and successfully executed an engagement and safety committee to allow employees to engage with one another and leadership, reiterate Eli Lilly and Company’s safety policies and procedures, and boost morale and culture among the teams- Applied data collected from past events to plan, coordinate, and execute current and future mobile research deployments

Edinburgh, Indiana, United States

- Performed semi-annual self-assessments to develop personal metrics to ensure personal and professional metrics were being met- Developed and implemented a training guide for the apparel department to better standardize training techniques- Toured different states to support regional stores with training in Nike standards, visual merchandizing, and effective processes- Utilized various software applications for training, inventory management, and EOD metrics to provide valuable results- Awarded Employee of the Month for February and April for my top performing customer service and positive morale

Nashville, Indiana, United States

-Gained experience in multitasking, verbal communication, customer satisfaction, and conflict resolution-Serve the guest in an accommodating manner-Provided explanations of the various menu items and mixed beverages-Made sure the environment was sanitized and friendly

Greenwood, Indiana, United States

-Serviced guests with food and beverage requests in a timely, professional, and friendly manner.-Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible.-Build strong rapport with returning guests through friendly and professional service as a willingness to accommodate special requests.-Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Indianapolis, Indiana, United States

-Maintain record systems, record and manage meeting minutes, and use computers/computer software.-Assist in the organization and execution of monthly off-site visits, furniture installations, and leasing documents.-Making recommendations to correct potential problem areas and to improve coordination between the various off-site clinics.-Perform routine procedural clerical tasks such as: answering the telephone; photocopying; receiving, sorting, and recording reports, and similar material in excel sheets or word documents.

Indianapolis, Indiana, United States

-Serving food and beverages while maintaining high-quality table service to over 100+ customers daily.-Respond to additional patron requirements by inquiring of needs; observing the dining process.-Gathered together all food supplies, utensils, decorations, heating elements, and serving trays needed for each catering event.-Liaised between catering lead and the serving staff to maintain appropriate levels of food and drinks.

Mooresville, Indiana, United States

- Reviewed, implemented, and provided feedback on local SOPs to remain in compliance with federal quality and sanitation standards- Ensured questionnaires, screening equipment, and all proper PPE were readily available for patients and visitors- Collected mandatory metrics from each patient and visitor on approved documents to share with regional management

Indianapolis, Indiana, United States

- Evaluated and executed SOPs of the collection and transfer of specimens to remain in compliance with local and federal regulations- Trained new staff on policies and procedures by demonstrating excellent testing techniques and knowledge of patient registration- Completed comprehensive HIPAA training to ensure secure data handling and comply with privacy regulations- Monitored medical supplies and PPE inventory for proper quality management per GMP

Columbus, Indiana, United States

-Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.-Answer phone calls and directed the calls to the correct employees-Compile and maintain non-monetary and monetary reports and records-Perform duties, such as upkeeping the main lobby, locker rooms, racquet courts, and gym area

Bachelor Of Science - Bs, Health/Health Care Administration/Management

Activities and Societies: Alpha Lambda Delta Honor Society

Bachelor Of Science - Bs, Health Services Management, Senior