Madelyn Turner Email & Phone Number

Greater Minneapolis-St. Paul Area

I participated in Optum’s Consulting Development Program (CDP). CDP emphasizes the development of skills essential for success in evolving health care project roles. Associates are recruited for their strong collaboration skills, good communication, flexibility, comfort in a performance-oriented culture, and an aptitude for working in a consultative environment. As a CDP associate, I had the pleasure of working on projects at both OptumRx and Optum Digital Product. At OptumRx, I supported back-end PBM operations for 9 OptumRx UMR account executives, representing 400+ ASO clients. I worked closely with the strategic account management team to prepare client materials, including presentations and reporting for plan performance reviews, benefit changes, savings analyses, etc.At Optum Digital Product, I conducted interviews with key business and technical stakeholders to develop requirements and write features, user stories, and user acceptance testing (UAT) criteria for enhancements to the core search function for UHC’s Provider Search tool. I collaborated closely with UX, analytics, domain experts, and dev/delivery teams to ensure alignment.

Greater Minneapolis-St. Paul Area

After successful completion of my internship for the Chief Examiner of the Minnesota Department of Commerce, I was hired as a contract market conduct examiner for MN Commerce through Examination Resources, LLC. As an examiner, I analyzed company financial records and ratios, claims and policyholder data, and business processes and protocols for industry trends. Based on my analysis, I prepared summary reports for the Chief Examiner and market conduct exam project managers to be used in issuing penalties and remediation plans on 10+ market conduct exams over the span of 2 years. Through my work as a market conduct examiner, I had the opportunity to gain experience across many market conduct related areas. In doing so, I:•Used company data, Tableau, and compliance tools for regulators such as SERFF, FINRA, NAIC I-Site, Sircon, MCAS, and others;•Transformed and interpreted company-specific and industry data related to premiums, lines of coverage, claims, commissions, expenses, and ratios;•Visited companies under exam to collect evidence specific to policies/contracts and company practices/controls;•Participated in investigations pertaining to force-placed insurance practices, discrimination originating from the use of generalized linear models, suitability practices, healthcare network adequacy, third party administration and compliance, and accurate data migration from legacy systems, among many others.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

As the office manager for the University of Minnesota Law Journals, I had the privilege of working with the Journals Coordinator to oversee 4 student-edited and 1 faculty-edited law journals. In this position, I executed administrative tasks, helped plan events/symposia, and managed journals claims. While managing journals claims, I verified and resolved journals claims backlogged since 2015 and helped implement a new journals claims database. After doing so, I successfully reduced the on-hand inventory of the law journals by over 90% in 3 months.

Greater Minneapolis-St. Paul Area

As an honors student at the Carlson School of Management, I had the unique opportunity to be an honors research assistant for one of Carlson's distinguished professors. With my interests in finance and international business, I was selected to work with strategic management & entrepreneurship Professor Paul Vaaler, Associate Professor and John and Bruce Mooty Chair in Law & Business. Under the guidance of Professor Vaaler, I gathered pre-election polling information and election results for 67 democratic countries for 100+ global elections to aid in Professor Vaaler's research in political business cycles.

Greater Minneapolis-St. Paul Area

In this work-study job, I managed front desk, 3 email accounts, phone line system, test-scheduling, and room booking for the Center for Educational Innovation. Additionally, I completed administrative support and event-management tasks for faculty members and full time administrative staff.

Woobury

Woodbury, Minnesota

Bachelor'S Of Science Of Business- Bsb, Finance, General

Activities and Societies: Women in Business, Honors Program

Bachelor Of Arts - Ba, Russian Language And Literature

Activities and Societies: Russian Speaking Student Association, Society for Scholars of Russian Studies, Honors Program