Madelyn Vera, Msha, Mba Email & Phone Number

Fresno, Ca, Us

-Provided project management for inpatient and outpatient wound & hyperbaric services, comprehensive cancer institute, hospital throughput team, and volunteer services department.-Assisted with day-to-day operations and strategic management of outpatient wound & hyperbaric services.

-Developed brand guidelines and ensured the standardization of external resources. -Created media release obtainment and distribution processes utilized across departments. -Piloted upgraded tabletop simulation experiences.-Provided copy writing and editing for the UAB Clinical Simulation website and monthly articles.

-Conducted surveys in clinical and non-clinical areas to evaluate staff satisfaction and patient flow to develop process improvement recommendations and identify KPIs. -Coordinated data integration for the Community Health Needs Assessment.-Designed a refined human resources orientation presentation to elevate the understanding of policies and procedures for new and current employees in collaboration with the Director of HR.

-Proposed and modified standardized operational processes to optimize the provision of services in rural health organizations using Lean Six Sigma principles.-Led the development of Qualtrics surveys and oversaw the distribution of key data and insights to stakeholders for strategic planning. -Supervised market analyses to identify potential partner and competitor organizations. -Oversaw the development of digital marketing concepts and content.

-Oversaw the development of department standard operating procedures. -Trained staff on updated archival and data cleanup methods to ensure materials are easily accessible.

-Oversaw all regional youth programs to ensure mission-driven activities were being completed and students were gaining valuable volunteer experiences.-Initiated and executed projects strengthening volunteer engagement. -Developed improved course materials for new volunteer on-boarding.

Birmingham, Alabama Area

-Served as a counterpart to the Volunteer engagement specialist, provided maintenance support to the volunteer database, and assisted with volunteer recruitment.-Initiated and managed community partnerships and collaborative efforts.

-Maintained administrative records for over 100 clients.-Initiated and oversaw the overhaul of administrative protocols.-Coordinated appointment referrals to appropriate clinics.

-Conducted research for the Center for Health Organization Transformation (CHOT) at UAB. -Completed a literature review and identified state policies related to work-related stress and injury.

Birmingham, Alabama Area

Master Of Science, Health Administration

Master Of Business Administration, Health Services Concentration

Bachelor Of Science, Health Care Management, Cum Laude