* Exited due to FRH acquisition * Lead a portfolio of 63 Great American Cookies, 12 Marble Slab Creameries, and 4 Pretzelmaker locations across 14 states with over 36 million in sales.* Create and roll out sales budgets for all locations * Heavily focused on all cost centers with gross profit at 82.5% and labor at 20.1%* Assisted in the acquisition of 3 locations in 2024* Liaison between the company and vendors to ensure that product is up to specifications and have a healthy inventory at all times* Work alongside Fat Brands and GAC to test new products, new processes, and new equipment with a focus on speed and efficiency

• Led a portfolio of 38 locations with an AUV of 1.5M, 60M total• Assisted in company restructure of personnel resulting in a 250K savings• Restructured salaried manager labor model that brought a $40K annual savings• Assisted in opening 2 franchise locations in 2022• Implemented new inventory program which increased profitability by 300 basis points• Partnered with HR to implement MVR checks for all new drivers coming into the system• Created a weekly workflow for District Managers• Partnered with Marketing to create Local Store Marketing program for General Managers• Restructured and implemented 2023 Bonus Program for salaried managers and district leaders• Developed and rolled out Chicken Parmesan flavor in March 2023• Partnered with Human Resources to rewrite and restructure many of the companies’ policies & procedures

* Successfully led a portfolio of 50 company locations across 16 states* Collaborate with executive team on new company initiatives and strategies and how best to roll out to the field* Worked alongside with the real estate team on new store site selection, remodels, and relocations* Analyze P&L reports to identify areas of opportunities for under performing locations and regions* Oversaw the opening of 44 locations during the company’s rapid growth working closely with the NSO team, many of which were in new markets* Working with the marketing team was able to develop updated procedures for new store openings and relaunches for existing stores that included enhanced training, friends and family night and extended visits from the marketing managers* Recruit, train, and develop multi-unit managers* Perform weekly onsite Quality Service Reviews* Projects worked on were a beverage tracker that is now used company wide, revisions of the store manager training and onboarding guide, various staffing guideline/labor charts, weekly administrative assignments for directors and store managers, cost of goods tracker, driver app testing and feedback * Was a founding member of a newly created Food Safety Group whose responsibility was to create a program to streamline vendors as well as create company standard receiving, storage, and handling procedures

- Directly responsible for all operations of multiple units across 3 states. - Strong focus on coaching and developing management teams with 9 direct reports. - Opening new locations in various markets.- Recruiting managers for new stores as well as existing stores.- Performs on site evaluations to determine overall quality, cleanliness, and profitability.

- Opened the first Penn Station location in Southwest Missouri.- Responsible for overall operations and financials of restaurant.- Directly oversaw all planning, construction, and opening of the restaurant.

- General Manager responsible for overall operations and financials of a high volume sports themed restaurant & bar.- Coaching and development of 4 department managers as well as 2 shift leads.- Oversaw all hiring, scheduling, as well as ordering food and liquor with complete P&L responsibility.- Prepared detailed reports each week highlighting restaurant performance.- Consistently achieved and exceeded operating income goals.

- Responsible for overall operations and financials for multiple locations throughout Southern California.- Focused on coaching and mentoring single store managers as well as multi unit managers with 8 direct reports.- Recruiting store managers for multiple locations.- Certified Store Trainer responsible for training new franchisees entering the system.- Opened the first co branded Cold Stone Creamery/Rocky Mountain Chocolate Factory in San Diego.- Opened multiple new locations as well as in charge of transitioning acquired stores.- Developed, tested and implemented an "express line" in our Coronado CA location that was used throughout the company in various locations.