Customer Service Coordinators are logistics and freight experts responsible for managing shipment and delivery. make sure orders are delivered in a timely manner by identifying carriers, approving invoices, following timetables, collaborating with suppliers and business partners, overseas agent and maintaining shipping records.

Prepare and organize means of transportation. ...Search for the best option to save costs. ...Bureaucratic responsibilities. ...On-time pick-up and delivery. ...Security. ...More economical services. ...Accurate documentation.

A freight forwarder works with companies, importers and exporters to make sure goods are transported in the safest, most efficient and cost-effective way. A freight forwarder works out the logistics and makes sure all bases are covered in the process of transporting goods from A to B

*customer satisfaction and Source carrier capacity by locating carriers through their extensive internal and external networks to cover customer's freight needs. Negotiate carrier rates to maximize profitability. Manage daily communication with sales team. *Provide exceptional customer service to customers and carriersSolve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs.