From the proposed design guidelines of Vodafone Group, my responsibility was to create a Digital Experience Platform in Vodafone Hungary to improve the user experience of the digital channels - beginning from the Mobile Application.The platform hosts TM Forum's OpenAPIs, Vodafone-Standard APIs, Custom and Journey Microservices. Employer: Tata Consultancy Services Limited

Worked with Business Analysts, Principal Architects, Solution Architects, Senior Project Manages, Database Administrators, Developers and Testers on the design and implementation of New Product Development.• To design the Business process architecture and solicit sign-off with the stakeholders • To architect the Application and Data systems• To help the Solutions team in architecting Technology solutions • To conduct Strategic planning meetings and workshops to define the product roadmap• To collaborate with the diverse stakeholders working from various geographical locations• To act as a Product Owner and liaise between the Business users and Project teams• To write and groom User Stories• To help the Agile project team and the Integration testing team to understand the User StoriesEmployer: Tata Consultancy Services Limited

Worked with Senior Integration Testers, Application Developers, System Testers and Project Managers on the ConceptWave implementationAnalyzed the interfaces of Ericsson’s ConceptWave suite of applications with the Client's in-house applications to support Global Ethernet products. Led the Integration Test team to validate transitions from ConceptWave to the in-house suite of applications.Employer: Tata Consultancy Services Limited

Worked with Product and Pricing Managers, Business and Senior IT leaders to design architectural solutions that are aligned with the strategic IT roadmap and business goals. Successfully managed the stakeholders’ needs to ensure the successful completion of the projects.• Architected and designed the solution for the regulatory requirements from OFCOM that mandated billing changes for Non-Geographical calls in the UK.• Designed and prototyped a centralized tool that would accurately blend the charges to feed the billing systems - the optimum solution aligned to the IT roadmap.• Reviewed the solution of Non-Geographical Call Services (NGCS) with the EA board, Business, IT SMEs and staff of Operations to get their sign-off before implementation.• Governed the implementation of the NGCS solution with multiple vendors.• Initiated, planned, executed and delivered the Blending App project ahead of time.• Designed and implemented the solution for a strategic program that involved data reconciliation among Amdocs' CRM, Cramer and KENAN systems.• Optimized the reconciliation by automating the solution that resulted in 56% of data alignment - the data of Customers, Sites, Services and Billing Literals.• Collaborated with Amdocs, Client's IT, TCS IT and BPS teams for the successful implementation of data correction in KENAN, CRM and Inventory systems.• Led the teams to implement the solutions within the defined cost and schedule constraints with the highest quality standards.• Analyzed the legacy manual billing tools and proposed automated solutions for greater accuracy and performance improvement.• Examined the Cost Aggregation System of legacy billing application to define its processes to help prepare a business case for a transformation proposal.Employer: Tata Consultancy Services Limited

Worked with Application and Solution Architects, Business Analysts, Development and Test teams to deliver projects for OSS/BSS modules, and to analyze and fix order orchestration issues.• Designed and delivered the functional solutions for Customer Order Entry application - which is a direct channel for Engineering orders.• Analyzed the flow-through data of Service Delivery Platform that houses Salesforce, In- house Ordering, Billing and Provisioning applications.• Prototyped, planned and delivered two remarkable value-add projects such as: i) A Dashboard for Service Delivery Platform for both IT and Business Users ii) BOARD–an intelligent algorithm to showcase the data break-up of ServiceOrders• Automated the consolidation of monthly reports from the cluster of UNIX servers – the manual effort of it was anywhere between four and seven hours every month.• Executed the first Six Sigma project to reduce the time for daily report generation from 120 minutes to 4 minutes – almost 97% reduction.• Designed and developed software applications to invoice Qwest’s out-of-region customers.• Proposed the UNIX to Linux migration strategy and led the team to successfully migrate the applications of the Invoicing module.• Created first-of-its-kind of a program to upload bill-run feeds to SharePoint site as a value- add to the Business and UAT teams.• Completely automated the weekly status report generation for Central Billing System to send reports in HTML format from UNIX servers.• Set up a Sentry Monitoring system to alarm the support team for the newly deployed application modules.• Implemented a Knowledge Base Database to help the team to meet the defined Service Level Agreement while working through to solve customers’ issues.• Built a curricula-based transition methodology for the smooth handover of applications within and between vendor teams.Employer: Tata Consultancy Services Limited