Knowledge:- ZohoDesk, ServiceDesk, Sophos VPN, BeyondTrust, Atera, Asana, Adaxes, AD, AAD, O365, M365, Datto, Servers, Windows/Linux/Mac OSDescription:- Installing and configuring client computer systems.- Responding to client IT support requests.- Diagnose software, networking, or hardware issues.- Providing technical support via remote-access systems.- Offering solutions that meet the needs of the client.- Resolving software issues, and networking problems.- Maintaining good client relations.- Tracking and managing work records.- Compiling job reports.

- Determine size and arrangement of illustrative material and copy, and font style and size. Reviewing final layouts and suggesting improvements if required- Design the Broadsheet Newspaper, Flyers, Brochures, Leaflet, Advertisement, Documentation, Books, Publication, PSD Template, all kind of pre-press design etc. - Manage client proposals from typesetting through to design, print and production- Develop concepts, graphics and layouts for product illustrations, company logos, and websites. Working with clients, briefing and advising them with regard to design style, format, print production and timescales

- Assemble and install the desktop. Keeping all the system up to date with security fixes and patches, and test network connections.- Solve technical problems of a computer user. Making the computer user comfortable. - Train the user when a new software or other new IT regulation comes. Interact with staff on desktop problems and their resolution.- Handle daily technical support activities on desktop support, data network and server management.- Order or buy computer systems and liaise with purchase and supplies department. Maintain computer peripheral devices like printers and resolve associated problems.- Extend computer support for systems’ software and hardware.- Network and connect computers within organization to better communication.

- Designing the publication, Broadsheet Newspaper, Flyers, Brochures, Leaflet, Advertisement, Documentation, Books, all kind of pre-press design etc.

- Solve technical problems of a computer user. Making the computer user comfortable. - Assemble and install the desktop. Keeping all the system up to date with security fixes and patches, and test network connections- Train the user when a new software or other new IT regulation comes. Interact with staff on desktop problems and their resolution.- Handle daily technical support activities on desktop support, data network and server management.

- Designing the publication, Broadsheet Newspaper, Flyers, Brochures, Leaflet, Advertisement, Documentation, Books, all kind of pre-press design etc.