Madhav Arora Email & Phone Number

Gurugram, Haryana, India

- Leading multiple complex projects with an overall headcount of 60+ FTEs.- Responsible for leading end-to-end transition and managing the overall program for life sciences and healthcare, customer relations, and financial projects from various client locations like India, EMEA, APAC, LATAM, and NAM regions to multiple Genpact delivery locations in Asia, Europe, and Latin America, covering all facets of program management: RFP management, due diligence, project planning, knowledge capture, risk management, controlling, monitoring, and people management.- Part of multiple RFP Deal Teams, responsible for program-level transitions, solution design, and risk management frameworks with best-in-class transition methodology.- Responsible for driving first-time-Right transitions, change management, and managing client relationships.- Responsible for maintaining a Good Net Promoter Score of 90+

Hyderabad, Telangana, India

- Working on identifying Brand Infringements and removing Bad Actors from Amazon Marketplace.- Communicating Priority Reports to External Stakeholders.- Extracting and Analyzing Data from Multiple Sources to generate meaningful Insights.- Performing Automation at a Team Wide Scale to Improve Error Finding and Reducing Audit Risk.

Hyderabad Area, India

- Working on data quality improvement.- Performing manual fixes.- Management of Last Mile Logistics.- Resolving and Reviewing Last mile Logistics Cases.

New Delhi Area, India

-Responsible for Filling up of KYCs in CAMS KRA.-Responsible for making Purchase Reports of Mutual Funds-Handled Non-Financial Transactions and Tax Invoices.-Responsible for making MIS Reports related to the aforementioned activities.

Pgpm, Double Majors In Analytics And Digital Strategy

Activities and Societies: Strategist - Strategy and Consulting Club of Great Lakes

B.Com (Hons), Accounting And Business/Management, 8.7 Cgpa

High School Diploma, Business/Commerce, General