I am a Front office enthusiast, a good observer & listener with a good skills of customer service who likes to add value to the organization. Productive and efficient at front desk operations.
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Duty ManagerDaiwa Living Nesuto HoldingsPerth, Wa, Au -
Duty ManagerDaiwa Living Nesuto Holdings Dec 2023 - PresentPerth, Western Australia, AustraliaNesuto Mounts Bay• Confidently overseeing all hotel operations, including emergency situations• Providing warm, professional, and courteous service to all guests from pre-arrival to post departure while achieving and exceeding guest service standards• Up-selling of offerings to increase hotel revenue• Handling of all guest requests, inquiries, and complaints appropriately, with professionalism, confidence and efficiency • Ensuring all reservations are entered/updated in an… Show more Nesuto Mounts Bay• Confidently overseeing all hotel operations, including emergency situations• Providing warm, professional, and courteous service to all guests from pre-arrival to post departure while achieving and exceeding guest service standards• Up-selling of offerings to increase hotel revenue• Handling of all guest requests, inquiries, and complaints appropriately, with professionalism, confidence and efficiency • Ensuring all reservations are entered/updated in an efficient and precise manner Show less -
Front Office Guest Service AssociateDaiwa Living Nesuto Holdings Sep 2022 - Dec 2023Perth, Western Australia, AustraliaNesuto Mounts Bay• Perform accurate and efficient guest check-in, check-outs and post revenue.• Update and maintain accurate guests folios.• Handle daily correspondence, respond to enquiries.• Handle queries on online platform.• Cashier• Provide exceptional customer service to both internal and external guests at all times.• Make reservation bookings for guests and assigning of rooms.• Effectively liaise with other departments to ensure required tasks are… Show more Nesuto Mounts Bay• Perform accurate and efficient guest check-in, check-outs and post revenue.• Update and maintain accurate guests folios.• Handle daily correspondence, respond to enquiries.• Handle queries on online platform.• Cashier• Provide exceptional customer service to both internal and external guests at all times.• Make reservation bookings for guests and assigning of rooms.• Effectively liaise with other departments to ensure required tasks are completed. Show less -
Food And Beverage AttendantOberoi Hotels & Resorts Jul 2021 - Dec 2021Jaipur, Rajasthan, India -
Former Intern At The Oberoi Rajvilas, JaipurOberoi Hotels & Resorts Jul 2019 - Nov 2019IndiaWorked in all four core department's• Front Office• Food and beverage service• Housekeeping• Kitchen
Madhav Dudhaiya Education Details
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Hospitality Administration/Management -
B.Sc In Hospitality And Hotel Management
Frequently Asked Questions about Madhav Dudhaiya
What company does Madhav Dudhaiya work for?
Madhav Dudhaiya works for Daiwa Living Nesuto Holdings
What is Madhav Dudhaiya's role at the current company?
Madhav Dudhaiya's current role is Duty Manager.
What schools did Madhav Dudhaiya attend?
Madhav Dudhaiya attended Edith Cowan University, Institute Of Hotel Management (Ihm) Ahmedabad.
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